
Laboratory Operations and Management Foundations of Practice
by Isabel, Jeanne M.; Ellinger, Patricia J.; Griffin, Dana M.-
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Summary
Table of Contents
1.Identifying Professionalism and Exploring Ethical Issues
2.Effective Communication and Resolving Conflicts
3.Developing and Assessing Education Processes
4.Planning for a Career in the Medical Laboratory
II.Laboratory Organization and Function
5.The Medical Laboratory Organization
6.Policies, Procedures, and Method Validation
7.Managing a Diverse Healthcare Team
III.Laboratory Operations
8.Quality Management
9.Compliance and Safety Regulation
10.Laboratory Information Systems
IV.Workforce Management
11.Leaders and Managers in the Laboratory
12.Assessing Need, Recruiting, and Hiring Personnel
13.Training, Retaining, and Evaluating Personnel
V.Financial Management
14.Budget Development and Supply Procurement
15.Laboratory Costs
16.Reimbursement, Marketing, and Outreach
Appendices
A.Answer Key
B.Supporting Information
C.Laboratory Math Basics
Glossary
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