The Office Procedures and Technology
by Oliverio, Mary Ellen; Pasewark, William R.; White, Bonnie R.Edition: 5th
Format: Hardcover
Pub. Date: 2006-03-22
Publisher(s): Cengage Learning
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Summary
THE OFFICE: PROCEDURES AND TECHNOLOGY is a comprehensive office procedures text for high school students, which provides essential skills for success in today's business world. The text is designed to teach knowledge and skills that are needed in a variety of careers where workers communicate, manage information, use technology, handle records, work with others, and solve problems in an office setting. The activities in the text are task-oriented, requiring students to apply knowledge and skills learned to complete an assignment or solve a problem. The text has three types of feature boxes in each chapter: Online Resources, providing information on our product Web site that relates to the chapter and professional organizations such as ARMA; Workplace Connections provide comments from fictional business employees related to material presented in the chapter; and Focus On... offering information on current topics of special interest.
Table of Contents
| The Office In the Business World | |
| The Office in a Changing Business World | |
| Office Competencies | |
| Communicating Effectively | |
| Communicating in the Office | |
| Managing Information to Enhance Productivity | |
| Information, A Vital Business Resource | |
| Communicating in Written Form | |
| Communicating Via Presentation | |
| Processing and Understanding Financial Information | |
| Managing Time, Tasks, and Records | |
| Time and Work station Management | |
| Meetings and Travel | |
| Records Management Systems | |
| Managing Records | |
| Mail and Telecommunications Systems | |
| Processing Mail | |
| Telephone Systems and Procedures | |
| Telecommunications Systems | |
| Personal and Career Development | |
| Planning and Advancing Your Career | |
| Working with Others | |
| Table of Contents provided by Publisher. All Rights Reserved. |
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