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Summary

The revised and updated fifth edition of this classic text introduces strategic thinking and planning strategies to advanced undergraduate and graduate students as well as practitioners in the field of health care. Demonstrates how strategic managers may become strategic thinkers Shows how to develop and document a plan of action through strategic planning Teaches managers to evaluate strategic plans, learn more about what works, and incorporate new strategic thinking into future planning, strategy formulation, or situation analysis. Provides strategic momentum "maps" and other tools for evaluating the changing environment, analyzing data, and developing new strategic directions Consists of ten revised chapters that contain new or updated Introductory Incidents and Perspectives Appendix A has been revised to match new strategic thinking and implement the strategic momentum model Contains 8 new cases plus 4 completely updated classics. A designated textsite featuring an Instructor's Manual, downloadable exhibits from the text, and sample chapters is also available at www.blackwellpublishing.com/swayne.

Author Biography

Linda E. Swayne is Professor and Chair, Department of Marketing in the Belk College of Business Administration and Co-Director of the Physicians’ Management Institute at the University of North Carolina at Charlotte. She was Executive Director of the Carolinas’ Task Force on Health Care Policy, 1991–1993.


W. Jack Duncan is Professor and University Scholar in Management in the Graduate School of Management, and Professor of Health Care Organization and Policy and a Senior Scholar in the Lister Hill Center for Health Policy in the School of Public Health at the University of Alabama at Birmingham.


Peter M. Ginter is Professor of Management in the Graduate School of Management and Professor of Health Care Organization, and Policy and a Senior Scholar in the Lister Hill Center for Health Policy in the School of Public Health at the University of Alabama at Birmingham.

Table of Contents

Preface vii
Part 1 Strategic Management
1(444)
The Nature of Strategic Management
3(42)
Understanding and Analyzing the General Environment and the Health Care Environment
45(51)
Service Area Competitor Analysis
96(53)
Internal Environmental Analysis and Competitive Advantage
149(36)
Directional Strategies
185(37)
Developing Strategic Alternatives
222(58)
Evaluation of Alternatives and Strategic Choice
280(52)
Value Adding Service Delivery Strategies
332(43)
Value Adding Support Strategies
375(43)
Communicating the Strategy and Developing Action Plans
418(27)
Part 2 Appendices
445(34)
Appendix A Analyzing Strategic Health Care Cases
447(12)
Appendix B Oral Presentations for Health Care Professionals
459(20)
Part 3 Cases in the Health Care Sector
479(390)
Case 1 The US Health Care System---Participants, Financing, and Trends: An industry Note
481(22)
Case 2 Methodist Healthcare: Managing for the Future
503(26)
Case 3 Community Blood Center of the Carolinas: Donations, Donations, Donations
529(23)
Case 4 ASPIRE2 in Arkansas
552(26)
Case 5 Can This Relationship Be Saved? The Midwestern Medical Group's Integration Journey
578(28)
Case 6 Vietnam International Hospital: What Now?
606(20)
Case 7 Indian Health Service: Creating a Climate for Change
626(20)
Case 8 Dr. Louis Mickael: The Physician as Strategic Manager
646(15)
Case 9 The New Office of Women's Health: Building Consensus to Establish a Strong Foundation
661(10)
Case 10 The Rosemont Behavioral Health Center
671(14)
Case 11 Riverview Regional Medical Center: An HMA Facility
685(20)
Case 12 AIDSCAP Nepal
705(19)
Case 13 Emanuel Medical Center: Crisis in the Health Care Industry
724(22)
Case 14 Cooper Green Hospital and the Community Care Plan
746(25)
Case 15 US Health Solutions
771(17)
Case 16 C. W. Williams Health Center: A Community Asset
788(21)
Case 17 Regional Memorial's Institutional Ethics Committee: Work To Do
809(8)
Case 18 The Premier Health Care Alliance Emerges
817(25)
Case 19 The Case for Open Heart Surgery at Cabarrus Memorial Hospital
842(14)
Case 20 Sunshine County Health Department: Strategy Implementation
856(13)
Index 869

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