"Their book takes you inside the reelection campaigns of Bush and Clinton, behind the scenes of hyper-successful megachurches, and into the boardrooms of corporations such as Applebee's International, the world's largest casual dining restaurant chain. You'll also see America through the anxious eyes of ordinary people, buffeted by change and struggling to maintain control of their lives."--BOOK JACKET.

Introduction Stormy Present In times of change, learners inherit the Earth, while the learned find themselves beautifully equipped to deal with a world that no longer exists. -- American social philosopher E RIC H OFFER It is not the strongest of the species that survive, nor the most intelligent, but rather the one most responsive to change. -- C HARLES D ARWIN William Jefferson Clinton breezed to reelection in 1996 just two years after his presidency hit the rocks with his health care reforms a bust, his relevancy in doubt, and voters so leery of his leadership that they gave Republicans control of Congress for the first time in forty years. George Walker Bush won reelection in 2004 even though a majority of Americans questioned his rationale for invading Iraq, fretted about the economy, felt the nation was headed in the wrong direction and favored Democrat John Kerry on education, health care, jobs, Social Security, and most other policies. Lloyd Hill helped build Applebee's International into the world's largest casual dining chain despite his lack of experience in the restaurant business, middling reviews of the chain's food, and the challenges of running a "neighborhood grill and bar" in 1,700 neighborhoods. Rick Warren preached to 21,000 worshipers each week, inspired countless megachurch copycats, and wrote the best-selling hardcover in U.S. history just two decades after starting his southern California ministry with no money, no church, no members, and no home. Each case makes you wonder:How did that happen?The answers are in this book, which goes behind the scenes of political campaigns, corporate boardrooms, and church services to reveal how these and other leaders succeed in an era of intense transition. Whether your product is a candidate, a hamburger, or the word of God, the challenge is the same: How do you connect with a fast-changing public and get them to buy what you're selling? But this book is not just about America's successful leaders. It's also about the people they lead. Anxious witnesses to terrorism, technological revolutions, and globalization, Americans are making seismic changes in the ways they live, work, and play -- and those choices ultimately determine how they vote, what they buy, and how they spend their Sunday mornings. People are adjusting their lifestyles for many reasons, chief among them their insatiable hunger for community, connection, and a higher purpose in life. Presidents Bush and Clinton, and Hill and Warren, figured that out, one of the many things they have in common. We'll draw lessons from the successes of these and otherGreat Connectorsthat you can apply to your next election campaign, your business or your church. It starts with their ability to touch people at a gut level by projecting basic American values that seem lacking in today's leaders and missing from the day-to-day experiences of life -- among them: empathy and optimism; strength and decisiveness; authenticity, faith, and a sense of community, belonging, and purpose. Some people would call these traits, but that term is too small for such an important concept. Hair color is a trait. Authenticity and community are values. Values are what Americans want to see in a candidate, corporation, or churchbeforethey're even willing to consider their policies and products. The choices people make about politics, consumer goods, and religion are driven by emotions rather than by intellect. That's why we call President Bush's tenacity, President Clinton's empathy, and the sense of community and purpose of Hill and WarrenGut Values. Hill wasn't just selling burgers. The presidents weren't just peddling policies. Warren wasn't ju