Appreciative Inquiry Handbook : A Workbook Approach to Organization Development and Change,9781893435179

Appreciative Inquiry Handbook : A Workbook Approach to Organization Development and Change

by ; ;
Edition: 1st
ISBN13: 9781893435179
ISBN10: 1893435172
Format: Paperback
Pub. Date: 2003-03-01
Publisher(s): Lakeshore Communications
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Table of Contents

Introduction xviii
PART 1 Essential Elements of Appreciative Inquiry
The Theoretical Basis of Appreciative Inquiry
AI: A Brief Introduction
3(4)
Mini-lecture I: Five Principles of AI
7(3)
Mini-lecture II: Positive Image-Positive Action
10(3)
Mini-lecture III: Social Constructionism
13(2)
Mini-lecture IV: Beyond Problem Solving to AI
15(1)
Mini-lecture V: Vocabularies of Human Deficit
16(2)
Mini-lecture VI: Toward a Theory of Affirmative Organization
18(1)
Mini-lecture VII: Assessing Organizational Inner Dialogue
19(2)
Mini-lecture VIII: History as Positive Possibility
21(8)
Appreciative Inquiry Process Overview
29(182)
The Positive Core
30(1)
Affirmative Topic Choice: A Fateful Act
31(3)
Who to Involve?
34(1)
The ABCs of Topic Choice: How to Do It
35(2)
Characteristics of Good Topics
37(1)
The Discovery Phase
38(1)
The Dream Phase
39(1)
The Design Phase
40(1)
The Destiny Phase
41(4)
Introducing, Defining and Planning an Appreciative Inquiry Initiative
Introducing AI
45(2)
Defining the Project Purpose, Process, and Plan
47(3)
Samples
Brief Introduction to AI: One-Hour Agenda
50(2)
Executive Overview to AI: Two-Hour Agenda
52(2)
Workplace Redesign Using AI: Four-Hour Agenda and Slides
54(13)
Values Project Using AI: Detail Project Plan
67(5)
Two-Day AI Workshop, Agenda, Project Roles, and Interview Guide
72(15)
PART 2 Application of the 4-D Cycle of Appreciative Inquiry
Discovery: What Gives Life?
Key Steps in Data Collection
87(13)
Identify Stakeholders
87(1)
Craft an Engaging Appreciative Question
88(1)
Develop the Appreciative Interview Guide
89(3)
Collect and Organize the Data
92(2)
Conduct the AI Interviews
94(3)
Sense-Making From Inquiry Data
97(3)
Case Clippings: Texas Insurance
100(13)
Dream: What Might Be?
Creating the Dream Activity
113(3)
Evolution of Dialogue to Create Vision Consensus
116(1)
Sample Dream Questions
116(1)
AI Summit: Using Large Groups to Mobilize Positive Change
117(3)
Case Clippings: Roadway Express
120(23)
Design: How Can It Be?
Social Architecture for Organizing
143(5)
Select Design Elements
143(1)
Identify Internal and External Relationships
144(1)
Identify Themes and Engage in Dialogue
145(1)
Write Provocative Propositions
146(2)
Criteria for Good Provocative Propositions
148(1)
Sample Provocative Propositions
149(2)
Case Clippings: Tendercare
151(26)
Destiny: What Will Be?
Rethinking Destiny
177(3)
Creating Appreciative Learning Cultures
180(1)
Destiny: An Improvisational Capacity
181(2)
Case Clippings: Hunter Douglas Window Fashions Division
183(28)
PART 3 Learning Applications and Resources
Sample Interview Guides, Summary Report and a Detailed Project Plan
211(50)
Master Set of AI Overheads for Use in Training
261(42)
AI Worksheets
303(98)
The AI Classics: Selected Articles
A Positive Revolution in Change Appreciative Inquiry
317(20)
Appreciative Inquiry in Organizational Life
337(32)
Positive Image, Positive Action: The Affirmative Basis of Organizing
369(22)
Resources for Getting AI Started: An Example OD Proposal
391(10)
References and Bibliography 401(16)
Glossary of Companies and Terms 417(6)
Index 423(6)
Statement of Appreciative Inquiry Consulting 429

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