Balanced Scorecard Diagnostics : Maintaining Maximum Performance

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Format: eBook
Pub. Date: 2010-05-01
Publisher(s): Wiley
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Summary

The complete guide to analyzing and maximizing a company's balanced scorecard Presenting the next step for balanced scorecard implementation, Balanced Scorecard Diagnostics provides a step-by-step methodology for analyzing the effectiveness of a company's balanced scorecard and the tools to reevaluate balanced scorecard measures to drive maximum performance. CEOs, CFOs, CIOs, vice presidents, department managers, and business consultants will find all the essential tools for analyzing a balanced scorecard methodology to determine if it's running at maximum performance and for seamlessly implementing changes into the scorecard. Paul R. Niven (San Marcos, CA) is President of the Senalosa Group, a consulting firm exclusively dedicated to helping businesses get best-in-class performance. He is the author of two successful books, Balanced Scorecard Step-by-Step (0-471-07872-7) and Balanced Scorecard Step-by-Step for Government and Nonprofit Agencies (0-471-42328-9), both from Wiley.

Table of Contents

Preface
Acknowledgments
The Current State of the Balanced Scorecard
The Road Ahead
Why the Balanced Scorecard Has Risen to Prominence
The Balanced Scorecard
Is the Balanced Scorecard Here to Stay?
First Things First
Why Balanced Scorecard and Why Now?
Who Owns the Balanced Scorecard?: Exploring Executive Sponsorship
Self-Assessment Questions
Before You Measure
Your Balanced Scorecard Team
Balanced Scorecard Training
Getting the Word Out: Communication Planning
Terminology and the Balanced Scorecard
Your Balanced Scorecard Implementation Plan
Strategy Maps
Developing the Strategy Map
Personalizing Your Strategy Map
Measures, Targets, and Initiatives
Performance Measures
Adding Meaning to Measurement through the Use of Targets
Mapping and Prioritizing Organizational Initiatives
Cascading the Balanced Scorecard to Drive Organizational Alignment
Developing Implementation Principles for Cascading Success
Understanding the Highest-Level Balanced Scorecard
Cascading Is Based on Influence
Reviewing Cascaded Balanced Scorecards
Key Balanced Scorecard Process Linkages: Budgeting, Compensation, and Corporate Governance
Strategic Resource Allocation: The Balanced Scorecard and Budgeting
Linking Pay with Performance:The Balanced Scorecard and Compensation
The Balanced Scorecard and Corporate Governance
Sharing Balanced Scorecard Results: Reporting and Strategy-Centered Management Meetings
Reporting Balanced Scorecard Results
The Strategy-Centered Management Meeting
Choosing Balanced Scorecard Software
Building the Balanced Scorecard at Aliant, Inc
Pouring a Foundation for Balanced Scorecard Success
Aliant's Strategy Map, Performance Measures, Targets, and Initiatives
Cascading the Balanced Scorecard to Build Organizational Alignment
Reporting Balanced Scorecard Results
Everybody Wins: Linking the Balanced Scorecard to Incentive Compensation
Aliant's Balanced Scorecard Results
Index
Table of Contents provided by Publisher. All Rights Reserved.

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