
Balanced Scorecard Diagnostics : Maintaining Maximum Performance
by Paul R. Niven ( )-
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Summary
Table of Contents
Preface | |
Acknowledgments | |
The Current State of the Balanced Scorecard | |
The Road Ahead | |
Why the Balanced Scorecard Has Risen to Prominence | |
The Balanced Scorecard | |
Is the Balanced Scorecard Here to Stay? | |
First Things First | |
Why Balanced Scorecard and Why Now? | |
Who Owns the Balanced Scorecard?: Exploring Executive Sponsorship | |
Self-Assessment Questions | |
Before You Measure | |
Your Balanced Scorecard Team | |
Balanced Scorecard Training | |
Getting the Word Out: Communication Planning | |
Terminology and the Balanced Scorecard | |
Your Balanced Scorecard Implementation Plan | |
Strategy Maps | |
Developing the Strategy Map | |
Personalizing Your Strategy Map | |
Measures, Targets, and Initiatives | |
Performance Measures | |
Adding Meaning to Measurement through the Use of Targets | |
Mapping and Prioritizing Organizational Initiatives | |
Cascading the Balanced Scorecard to Drive Organizational Alignment | |
Developing Implementation Principles for Cascading Success | |
Understanding the Highest-Level Balanced Scorecard | |
Cascading Is Based on Influence | |
Reviewing Cascaded Balanced Scorecards | |
Key Balanced Scorecard Process Linkages: Budgeting, Compensation, and Corporate Governance | |
Strategic Resource Allocation: The Balanced Scorecard and Budgeting | |
Linking Pay with Performance:The Balanced Scorecard and Compensation | |
The Balanced Scorecard and Corporate Governance | |
Sharing Balanced Scorecard Results: Reporting and Strategy-Centered Management Meetings | |
Reporting Balanced Scorecard Results | |
The Strategy-Centered Management Meeting | |
Choosing Balanced Scorecard Software | |
Building the Balanced Scorecard at Aliant, Inc | |
Pouring a Foundation for Balanced Scorecard Success | |
Aliant's Strategy Map, Performance Measures, Targets, and Initiatives | |
Cascading the Balanced Scorecard to Build Organizational Alignment | |
Reporting Balanced Scorecard Results | |
Everybody Wins: Linking the Balanced Scorecard to Incentive Compensation | |
Aliant's Balanced Scorecard Results | |
Index | |
Table of Contents provided by Publisher. All Rights Reserved. |
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