| Business Intelligence: Introduction | |
| Overview | |
| Intelligence Not Just Information | |
| What Is Business Intelligence | |
| Business Intelligence Heritage | |
| Evolution of Business Intelligence | |
| The Present | |
| The Value of Business Intelligence | |
| New Era of Enterprise Technology | |
| Business Intelligence Applications | |
| Business Intelligence: Essentials | |
| Facts, Data, Information, and Knowledge | |
| BI Enabling Environment | |
| Business Landscape | |
| Changing Data Landscape | |
| Data Quality | |
| Business Intelligence Framework | |
| Business Intelligence Platform | |
| Data Architecture | |
| Business Intelligence: Stages | |
| Move Data | |
| Extract, Transform, and Load (ETL) | |
| Data Warehouse | |
| Data Marts | |
| OLAP | |
| Balanced Scorecard | |
| Data Mining | |
| Data Management | |
| Data Usage | |
| Enterprise Portal (EP) | |
| Business Intelligence: Types | |
| Multiplicity of BI Tools | |
| Types of BI | |
| Modern BI | |
| Support for Personalization and Customization | |
| Support for Wide Reach, High Throughput, and Access Across All Touch Points | |
| The Enterprise BI | |
| Information Workers | |
| Reporting | |
| IT Professionals | |
| Critical BI for the Enterprise | |
| Business Intelligence: Solution Areas | |
| BI Application Area | |
| BI Applications | |
| Market Analytics | |
| Sales Reporting and Analytics | |
| Sales Pipeline Reporting and Analysis | |
| Channel Analysis | |
| Competitor Analysis | |
| Financial Reporting and Analysis | |
| Compliance | |
| HIPAA | |
| Towards Enterprise BI | |
| Real-Time Business Intelligence | |
| First Generation BI-Learning from The Past | |
| A New Mindset-Information Now | |
| Operational BI-A Business Imperative | |
| Two to Tango-Business Performance Management and Real-Time Enterprise | |
| Real-Time Initiatives | |
| Different Flavors of RTE | |
| Barriers to Real-Time Enterprise | |
| Telecommunications Industry: Changing Landscape | |
| 4 Cs of the Telecommunications Industry | |
| Towards a Customer-Centric Business Model | |
| At the Crossroads | |
| The Customer Is King | |
| Technology Can Help Telecommunications Companies | |
| BI in the Telecommunications Industry | |
| Strategy at Work | |
| BI in Action | |
| Disappointments from the Past | |
| Barriers to BI | |
| Overcoming Barriers | |
| Customer Intelligence | |
| Look Beyond the Organization | |
| Role of Business Intelligence | |
| Competitive Analysis | |
| Business Intelligence: Impact | |
| Telecom Challenge | |
| Performance Management | |
| BI the Core of BPM | |
| Understanding Business Performance Management | |
| Designing and Implementing BPM | |
| Three Waves of Performance Improvement | |
| Impact of BI and BPM on the Telecommunications Industry | |
| Business Intelligence: Issues and Challenges | |
| The BI Ghetto | |
| Critical Challenges for Business Intelligence Success | |
| BI Application Development Methodology | |
| Creating a Cost-Effective Enterprise Friendly BI Solution | |
| Business Intelligence: Strategy and Roadmap | |
| Planning a Business Intelligence Solution | |
| Conclusions | |
| Usability Versus Feature Bloat | |
| Enough Already about Metadata! Consulting | |
| Licensing, Upgrades, and Maintenance | |
| Resume Building | |
| Table of Contents provided by Publisher. All Rights Reserved. |
Business Intelligence for Telecommunications
by Deepak Pareek-
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