This is the perfect study guide to help you pass CompTIA®’s new A+® 220-901 and 220-902 exams. It provides coverage and practice questions for every exam topic, including substantial new coverage of Windows 8/8.1, new PC hardware, tablets, smartphones, OS X, Linux, cloud computing, and professional-level networking and security. Extensive prep tools include quizzes, Exam Alerts, our great last-minute Cram Sheet, two full practice exams in the print book and an additional two exams in the test engine, plus complete real-time practice and feedback through Pearson’s state-of-the-art test engine. You’ll also find ten exclusive Real World Scenario case studies, all linked to simulations or video on the DVD!

Covers the critical information you’ll need to know to score higher on your A+ 220-901 and 220-902 exams!

• Deploy and manage desktops and notebooks running Windows 8.1/8, 7, Vista, OS X, or Linux
• Master and practice the six-step A+ troubleshooting process
• Understand, install, configure, and troubleshoot motherboards, CPUs, and memory
• Test and troubleshoot power-related problems
• Use all forms of storage, including SSDs, Blu-ray devices, and RAID systems
• Work effectively with mobile devices, including iOS, Android, and Windows tablets and smartphones
• Install, configure, and troubleshoot both visible and internal laptop components
• Configure Windows components and applications, use Windows administrative tools, and optimize Windows systems
• Repair damaged Windows environments and boot errors
• Work with audio and video subsystems, I/O devices, and new peripherals
• Install and manage both local and network printers
• Understand and work with networks, network hardware, wireless protocols, and cloud technologies
• Install and configure SOHO wired/wireless networks and troubleshoot connectivity
• Secure desktops and mobile devices, implement authentication methods, prevent malware attacks, and protect data

TEST ENGINE WITH 320 PRACTICE QUESTIONS!
Make sure you’re 100% ready for the real exam!

• Detailed explanations of correct and incorrect answers
• Multiple test modes
• Random questions and order of answers
• Coverage of each current A+ exam objective

David L. Prowse is the author of more than a dozen computer training books and video products. He has worked in the computer field for 20 years and loves to share his experience through teaching and writing. He runs the website www.davidlprowse.com, where he gladly answers questions from readers and students.

Previous Edition TOC

Chapter 1  Introduction to Troubleshooting

Chapter 2  Motherboards

Chapter 3  The CPU

Chapter 4  RAM

Chapter 5  Power

Chapter 6  Storage Devices

Chapter 7  Laptops

Chapter 8  Installing and Upgrading Windows

Chapter 9  Configuring Windows  

Chapter 10  Maintaining Windows

Chapter 11  Troubleshooting Windows

Chapter 12  Video & Audio

Chapter 13  Peripherals and Custom Computing

Chapter 14  Printers

Chapter 15  Networking

Chapter 16  Security  

Chapter 17   Mobile Devices

Chapter 18  Safety, Professionalism and Procedures

Chapter 19  Taking the Real Exams
Practice Exam 1: 220-801
Practice Exam 2: 220-802
Practice Exam 3: 220-801
Practice Exam 4: 220-802
Chapter End Questions