Designing the User Interface: Strategies for Effective Human-Computer Interaction
by Shneiderman, Ben; Plaisant, Catherine; Cohen, Maxine; Jacobs, StevenEdition: 4th
Format: Hardcover
Pub. Date: 2010-01-01
Publisher(s): Addison Wesley
Other versions by this Author
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Summary
The much-anticipated fourth edition of Designing the User Interface provides a comprehensive, authoritative introduction to the dynamic field of human-computer interaction (HCI). Students and professionals learn practical principles and guidelines needed to develop high quality interface designs ones that users can understand, predict, and control. It covers theoretical foundations, and design processes such as expert reviews and usability testing. Numerous examples of direct manipulation, menu selection, and form fill-in give readers an understanding of excellence in design. Recent innovations in collaborative interfaces, online help, and information visualization receive special attention. A major change in this edition is the integration of the World Wide Web and mobile devices throughout the book. Chapters have examples from cell phones, consumer electronics, desktop displays, and Web interfaces.
Table of Contents
| Human Factors Of Interactive Software | |
| Introduction | |
| Goals Of System Engineering | |
| Goals Of User-Interface Design | |
| Motivations For Human Factors In Design | |
| Accommodation Of Human Diversity | |
| Three Goals | |
| Practitioner's Summary | |
| Researcher's Agenda | |
| Theories, Principles, And Guidelines | |
| Introduction | |
| High-Level Theories | |
| Object-Action Interface Model [ Principle 1: Recognize The Diversity | |
| Principle 2: Use The Eight Golden Rules Of Interface Design | |
| Principle 3: Prevent Errors | |
| Guidelines For Data Display | |
| Guidelines For Data Entry | |
| Balance Of Automation And Human Control | |
| Practitioner's Summary | |
| Researcher's Agenda | |
| Managing Design Processes | |
| Introduction | |
| Organizational Design To Support Usability | |
| The Three Pillars Of Design | |
| Development Methodologies | |
| Ethnographic Observation | |
| Participatory Design | |
| Scenario Development | |
| Social Impact Statement For Early Design Review | |
| Legal Issues | |
| Practitioner's Summary | |
| Researcher's Agenda | |
| Expert Reviews, Usability Testing, Surveys, And Continuing Assessments | |
| Introduction | |
| Expert Reviews | |
| Usability Testing And Laboratories | |
| Surveys | |
| Acceptance Tests | |
| Evaluation During Active Use | |
| Controlled Psychologically Oriented Experiments | |
| Software Tools | |
| Introduction | |
| Specification Methods | |
| Software Tools | |
| Evaluation And Critiquing Tools | |
| Practitioner's Summary | |
| Researcher's Agenda | |
| Direct Manipulation And Virtual Environments | |
| Introduction | |
| Examples Of Direct-Manipulation Systems | |
| Explanations Of Direct Manipulation | |
| Visual Thinking And Icons | |
| Direct-Manipulation Programming | |
| Home Automation | |
| Remote Direct Manipulation | |
| Virtual Environments | |
| Practitioner's Summary | |
| Researcher's Agenda | |
| Menu Selection, Form Fill-In, And Dialog Boxes | |
| Introduction | |
| Task-Related Organization | |
| Item Presentation Sequence | |
| Response Time And Display Rate | |
| Fast Movement Through Menus | |
| Menu Layout | |
| Form Fill-In | |
| Dialog Boxes | |
| Practitioner's Summary | |
| Researcher's Agenda | |
| Command And Natural Languages | |
| Introduction | |
| Functionality To Support Users' Tasks | |
| Command-Organization Strategies | |
| Benefits Of Structure | |
| Naming And Abbreviations | |
| Command Menus | |
| Natural Language In Computing | |
| Practitioner's Summary | |
| Researcher's Agenda | |
| Interaction Devices | |
| Introduction | |
| Keyboards And Function Keys | |
| Pointing Devices | |
| Speech Recognition, Digitization, And Generation | |
| Image And Video Displays | |
| Printers | |
| Practitioner's Summary | |
| Researcher's Agenda | |
| Response Time And Display Rate | |
| Introduction | |
| Theoretical Foundations | |
| Expectations And Attitudes | |
| User Productivity | |
| Variability | |
| Practitioner's Summary | |
| Researcher's Agenda | |
| Presentation Styles: Balancing Function And Fashion | |
| Introduction | |
| Error Messages | |
| Nonanthropomorphic Design | |
| Color | |
| Practitioner's Summary | |
| Researcher's Agenda | |
| Printed Manuals, Online Help, And Tutorials | |
| Introduction | |
| Reading From Paper Versus From Displays | |
| Preparing Printed Manuals | |
| Preparations Of Online Facilities | |
| Practitioner's Summary | |
| Researcher's Agenda | |
| Multiple-Window Strategies | |
| Introduction | |
| Individual-Window Design | |
| Multiple-Window Design | |
| Coordination By Tightly Coupled Windows | |
| Image Browsing And Tightly Coupled Windows | |
| Personal Role Management And Elastic Windows | |
| Practitioner's Summary | |
| Researcher's Agenda | |
| Computer-Supported Cooperative Work | |
| Introduction | |
| Goals Of Cooperation | |
| Asynchronous Interactions: Different Time, Different Place | |
| Synchronous Distributed: Different Place, Same Time | |
| Face To Face: Same Place, Same Time | |
| Application Of Cscw To Education | |
| Practitioner's Summary | |
| Researcher's Agenda | |
| Information Search And Visualization | |
| Introduction | |
| Database Query And Phrase Search In Textual Documents | |
| Multimedia Document Searches | |
| Information Visualization | |
| Advanced Filtering | |
| Practitioner's Summary | |
| Researcher's Agenda | |
| Hypermedia And The World Wide Web | |
| Introduction | |
| Hypertext And Hypermedia | |
| Information Abundant Web Sites | |
| Genres And Goals And Designers | |
| Users And Their Tasks | |
| Object-Action Interface Model For Web Site Design | |
| Practitioner's Summary | |
| Researcher's Agenda | |
| Afterword | |
| Social And Individual Impact Of User Interfaces | |
| Hopes And Dreams | |
| Ten Plagues Of The Information Age | |
| Prevention Of The Plagues | |
| Overcoming The Obstacle Of Animism | |
| In The Long Run | |
| Practitioner's Summary | |
| Table of Contents provided by Publisher. All Rights Reserved. |
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