Dinosaur Brains Dealing with All THOSE Impossible People at Work
by BERNSTEIN, ALBERT J.Format: Paperback
Pub. Date: 1996-09-29
Publisher(s): Ballantine Books
Other versions by this Author
-
This Item Qualifies for Free Shipping!*
*Excludes marketplace orders.
List Price: $21.00
Buy New
Arriving Soon. Will ship when available.
$20.00
Rent Book
Select for Price
Used Book
We're Sorry
Sold Out
eBook
We're Sorry
Not Available
How Marketplace Works:
- This item is offered by an independent seller and not shipped from our warehouse
- Item details like edition and cover design may differ from our description; see seller's comments before ordering.
- Sellers much confirm and ship within two business days; otherwise, the order will be cancelled and refunded.
- Marketplace purchases cannot be returned to eCampus.com. Contact the seller directly for inquiries; if no response within two days, contact customer service.
- Additional shipping costs apply to Marketplace purchases. Review shipping costs at checkout.
Summary
This book will help you deal with your employees and co-workers by giving you the keys to understanding the way their brains--and yours--work. Using the metaphor of the dinosaur brain, the authors detail a whole range of human responses dictated by a part of the human brain sometimes beyond our control. They then show you what to expect from that part of the brain and how to be prepared for it, including such problems as turf battles, reflexive competitiveness, and office courtship. Outlines the rules of lizard logic, and how to use them to your advantage.
Author Biography
Albert J. Bernstein, Ph.D., is a clinical psychologist and business consultant Sydney Craft Rozen is a writer and editor based in Bothell, Washington
Table of Contents
| Introduction | p. xi |
| What Is the Dinosaur Brain? | p. 1 |
| The Dinosaur Brain and Lizard Logic | p. 3 |
| How the Dinosaur Brain Works | p. 9 |
| The Rules of Lizard Logic | p. 15 |
| Get It Now! | p. 17 |
| The Triple F Response: Fight, Flight or Fright | p. 27 |
| Be Dominant! | p. 37 |
| Defend the Territory! | p. 45 |
| Get the Mate! | p. 57 |
| If It Hurts, Hiss! | p. 67 |
| Like Me, Good; Not Like Me, Bad | p. 77 |
| Using Lizard Logic | p. 87 |
| Avoiding the Reptile Response | p. 89 |
| Bad Moods and Internal Television | p. 95 |
| Irritability | p. 99 |
| Manipulation | p. 107 |
| The Positive Uses of Anger | p. 119 |
| Angry Clients | p. 125 |
| The Customer Service Model | p. 131 |
| Motivating Yourself and Your Employees | p. 135 |
| Stress Is Not the Enemy | p. 141 |
| Is Your Mind Out of Shape? | p. 147 |
| Long-Term Planning | p. 151 |
| Making Waves | p. 157 |
| It's Lonely at the Top | p. 165 |
| The Captain Kirk Management Style | p. 171 |
| The Mentor Relationship | p. 173 |
| Why People Get Involved in Office Romances | p. 181 |
| How to Save Yourself If Your Company Is "One Big Happy Family" | p. 187 |
| Corporate Juvenile Delinquents | p. 197 |
| Dealing with Old Dinosaurs | p. 207 |
| Labor and Management | p. 215 |
| The Customer from Outer Space | p. 221 |
| Gravity | p. 225 |
| Habit and Ritual | p. 229 |
| Management by Mind-Reading: The Case Against Bad Attitude | p. 237 |
| How to Make Your Colleagues Mad at You | p. 241 |
| Afterword | p. 247 |
| Suggested Readings | p. 249 |
| Index | p. 251 |
| Table of Contents provided by Syndetics. All Rights Reserved. |
An electronic version of this book is available through VitalSource.
This book is viewable on PC, Mac, iPhone, iPad, iPod Touch, and most smartphones.
By purchasing, you will be able to view this book online, as well as download it, for the chosen number of days.
Digital License
You are licensing a digital product for a set duration. Durations are set forth in the product description, with "Lifetime" typically meaning five (5) years of online access and permanent download to a supported device. All licenses are non-transferable.
More details can be found here.
A downloadable version of this book is available through the eCampus Reader or compatible Adobe readers.
Applications are available on iOS, Android, PC, Mac, and Windows Mobile platforms.
Please view the compatibility matrix prior to purchase.