Preface |
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xxi | |
Acknowledgments |
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xxiii | |
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1 | (14) |
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3 | (12) |
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3 | (3) |
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Sources and Goals of the Alternative Dispute Resolution Movement |
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6 | (3) |
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9 | (2) |
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11 | (4) |
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12 | (3) |
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15 | (358) |
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17 | (94) |
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Negotiating Tactics for Legal Services Lawyers |
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17 | (5) |
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The Art and Science of Negotiation |
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22 | (10) |
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32 | (1) |
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Note: Pricipled Negotiation |
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33 | (1) |
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34 | (7) |
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The Pros and Cons of ``Getting to Yes'' |
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41 | (2) |
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43 | (1) |
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The Manager as Negotiator |
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44 | (10) |
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54 | (1) |
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The Tension Between Empathy and Assertiveness |
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55 | (5) |
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The Manager as Negotiator |
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60 | (3) |
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63 | (1) |
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Note: The Janus Quality of Negotation---Dealmaking and Dispute Settlement |
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64 | (2) |
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When Should We Use Agents? Direct vs. Representative Negotation |
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66 | (3) |
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69 | (2) |
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Machiavelli and the Bar: Ethical Limitations on Lying in Negotiation |
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71 | (7) |
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ABA, Model Rule of Professional Conduct 4.1 |
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78 | (1) |
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ABA, Model Rule of Professional Conduct 1.6 |
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79 | (1) |
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When Is It Legal to Lie in Negotiations? |
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80 | (2) |
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82 | (1) |
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Why Negotiations Fail: An Exploration of Barriers to the Resolution of Conflict |
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83 | (6) |
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89 | (19) |
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108 | (3) |
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111 | (98) |
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The Practice of Mediation |
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112 | (41) |
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A Student's Guide to Mediation and the Law |
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113 | (5) |
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118 | (2) |
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120 | (1) |
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120 | (22) |
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Note: The Role of Apology in Dispute Resolution |
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142 | (2) |
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Note: Dealing with Impasse |
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144 | (2) |
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146 | (3) |
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Note: Dealing with Differences |
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149 | (1) |
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150 | (3) |
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Public Encouragement of Mediation |
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153 | (6) |
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The Parties' Satisfaction with the Process and Result |
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153 | (1) |
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The Role of the Law and the Role of the Community |
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154 | (2) |
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156 | (1) |
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157 | (1) |
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158 | (1) |
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Social Science Assessments of Mediation |
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159 | (5) |
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Note on Mediation Research |
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162 | (2) |
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164 | (1) |
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164 | (19) |
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Standards of Quality for Mediation |
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165 | (1) |
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165 | (2) |
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167 | (1) |
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The Effectiveness of the Justice System |
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167 | (1) |
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A Word on Comparative Standards |
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168 | (1) |
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168 | (1) |
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169 | (1) |
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169 | (1) |
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Society of Professionals in Dispute Resolution, Report of the SPIDR Commission on Qualifications |
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169 | (6) |
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175 | (1) |
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176 | (1) |
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Holding the Mediator Accountable |
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176 | (1) |
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Note: The Life of the Mediator---To Be or Not to Be (Accountable) |
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176 | (4) |
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Note: Mediator Accountability |
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180 | (1) |
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181 | (1) |
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Required Mediation Procedures |
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182 | (1) |
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183 | (1) |
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The Lawyer-Mediator and Professional Responsibility |
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183 | (26) |
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The Provision of Legal Information and Drafting Assistance During Mediation Sessions Involving Unrepresented Parties |
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184 | (1) |
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The Dark Side of Mediation: Still Unexplored |
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185 | (4) |
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Association of the Bar of the City of New York, Opinion Number 80-23 |
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189 | (2) |
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191 | (1) |
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Representation of or Advocacy Against a Mediation Participant and Mediation Involving Prior Clients; Imputed Conflicts |
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191 | (1) |
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McKenzie Construction v. St. Croix Storage Corp. |
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192 | (2) |
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CPR Institute for Dispute Resolution-Georgetown Commission on Ethics and Standards in Alternative Dispute Resolution---Model Rules for the Lawyer Neutral |
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194 | (1) |
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195 | (1) |
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195 | (7) |
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202 | (7) |
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209 | (76) |
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209 | (9) |
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Arbitration or Litigation: A Dialogue |
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212 | (3) |
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215 | (1) |
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Complex Commerical Arbitration: Designing a Process to Suit the Case |
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215 | (3) |
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218 | (1) |
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Legal Issues in Arbitration |
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218 | (19) |
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218 | (1) |
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Southland Corp. v. Keating |
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219 | (3) |
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222 | (1) |
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223 | (1) |
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Note on Application of Preemption Doctrine |
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223 | (2) |
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225 | (1) |
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Note on Circuit City v. Adams |
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225 | (2) |
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Note on Class Actions and Arbitration Agreements |
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227 | (1) |
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Revised Uniform Arbitration Act |
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228 | (1) |
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229 | (1) |
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230 | (1) |
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231 | (1) |
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First Options of Chicago, Inc. v. Kaplan |
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232 | (2) |
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234 | (3) |
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Arbitration of Statutory Claims |
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237 | (5) |
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240 | (2) |
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Arbitration of Statutory Claims: Application to Employment Disputes |
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242 | (36) |
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Repeat vs. One-Shot Players |
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242 | (3) |
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Arbitration of Statutorily-Based Employment Claims |
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245 | (1) |
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Knowing and Voluntary Waiver of the Right to Sue |
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245 | (2) |
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247 | (1) |
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Fairness of the Arbitration Procedure |
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247 | (1) |
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Commission on the Future of Worker-Management Relations, Report and Recommendations |
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248 | (1) |
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Task Force on Alternative Dispute Resolution in Employment, Due Process Protocol |
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249 | (3) |
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Cole v. Burns International Securities Services |
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252 | (6) |
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258 | (1) |
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258 | (1) |
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258 | (2) |
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260 | (1) |
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261 | (1) |
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Conscionability of the Arbitration Agreement |
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261 | (1) |
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Hooters of America, Inc. v. Phillips |
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261 | (3) |
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264 | (1) |
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Note on Unconscionability |
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264 | (2) |
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266 | (2) |
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The Impact of Arbitration Agreements on the EEOC's Continuing Role in Employment Discrimination Cases |
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268 | (1) |
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EEOC v. Waffle House, Inc. |
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268 | (4) |
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272 | (2) |
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The Scope of Judicial Review of Arbitration Awards |
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274 | (1) |
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Halligan v. Piper Jaffray, Inc. |
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274 | (3) |
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Note and Questions on Limitations on Judicial Review of Arbitration Awards |
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277 | (1) |
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278 | (7) |
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278 | (1) |
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Ethics of Third-Party Provider Organizations |
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279 | (2) |
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281 | (1) |
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281 | (4) |
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Combining and Applying the Basic Processes |
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285 | (88) |
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285 | (2) |
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Innovations in the Processes |
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287 | (19) |
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288 | (1) |
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Arbitration of Disputes About Contract Terms and Final Offer Arbitration |
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288 | (1) |
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Arbitration Under a ``High-Low'' Contract |
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289 | (1) |
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290 | (2) |
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292 | (2) |
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Court-Annexed Arbitration |
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294 | (1) |
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294 | (2) |
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296 | (1) |
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297 | (2) |
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299 | (3) |
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302 | (1) |
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302 | (1) |
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Early Neutral Evaluation and ``Rights-Based'' Mediation |
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303 | (1) |
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304 | (1) |
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304 | (2) |
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306 | (1) |
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306 | (16) |
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Designing an Effective Dispute Resolution System |
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307 | (8) |
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Designing Conflict Management Systems |
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315 | (2) |
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317 | (1) |
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Assessing Whether the Design ``Works'' |
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317 | (2) |
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319 | (3) |
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322 | (19) |
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322 | (1) |
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Fitting the Forum to the Fuss: A User-Friendly Guide to Selecting an ADR Procedure |
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323 | (12) |
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335 | (2) |
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337 | (3) |
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340 | (1) |
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Representing a Client in Mediation |
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341 | (17) |
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Discovery and Appropriate Timing for Dispute Resolution Processes |
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341 | (1) |
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342 | (1) |
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343 | (1) |
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The Represented Client in a Settlement Conference: The Lessons of G. Heileman Brewing Co. v. Joseph Oat Corp. |
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344 | (4) |
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Advocacy During Mediation |
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348 | (1) |
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349 | (1) |
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349 | (1) |
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Making the Decision to Settle: Decision Analysis |
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350 | (1) |
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``Decision Analysis as a Method of Evaluating the Trial Alternative'' in D. Golann, Mediating Legal Disputes |
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350 | (5) |
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Some Questions About Decision Analysis |
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355 | (2) |
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357 | (1) |
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358 | (1) |
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358 | (15) |
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358 | (1) |
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359 | (1) |
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359 | (1) |
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360 | (1) |
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361 | (2) |
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363 | (1) |
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Toward a Functional Approach for Managing Complex Litigation |
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363 | (7) |
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370 | (3) |
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PART III DISPUTE RESOLUTION AND THE JUSTICE SYSTEM |
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373 | (90) |
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375 | (52) |
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376 | (6) |
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376 | (4) |
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Manufacturers Hanover Trust Co. v. Nicholas Yanakas |
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380 | (2) |
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382 | (1) |
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382 | (6) |
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One Approach to Diagnostic Assessment of Civil Cases: The Individual Case-Screening Conference |
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384 | (3) |
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387 | (1) |
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387 | (1) |
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Mandatory Participation and Pressure to Settle |
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388 | (27) |
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SPIDR, Mandated Participation and Settlement Corercion: Dispute Resolution as It Relates to the Courts |
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388 | (6) |
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Judicial (Mis) Use of ADR? A Debate |
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394 | (1) |
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395 | (1) |
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Strandell v. Jackson County, Ill |
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396 | (2) |
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398 | (1) |
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398 | (1) |
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In re Atlantic Pipe Corp. |
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398 | (9) |
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407 | (1) |
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Note: Compulsory Attendance of Parties |
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408 | (3) |
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Court-Mandated Alternative Dispute Resolution: What Form of Participation Should Be Required? |
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411 | (2) |
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413 | (2) |
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The Role of Private Providers |
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415 | (12) |
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Comparing Structures for the Delivery of ADR Services by Courts: Critical Values and Concerns |
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415 | (6) |
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421 | (1) |
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Private Judging: Privatizing Civil Justice |
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422 | (1) |
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423 | (1) |
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424 | (3) |
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427 | (36) |
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427 | (1) |
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Rights to Resist Disclosure Within Legal Proceedings |
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428 | (18) |
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Folb v. Motion Picture Industry Pension & Health Plans |
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430 | (5) |
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435 | (1) |
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Note: The ``Holder'' of the Privilege |
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435 | (1) |
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436 | (2) |
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438 | (1) |
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439 | (1) |
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Accommodating the Interests of Justice: Predictability Versus Fine Tuning |
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439 | (1) |
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Olam v. Congress Mortgage Company |
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440 | (4) |
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Note on ``Qualified'' vs. ``Categorical'' Privilege |
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444 | (1) |
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445 | (1) |
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445 | (1) |
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The Neutral's Obligation to Maintain Confidentiality |
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446 | (2) |
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Confidentiality Agreements and Protective Orders |
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447 | (1) |
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Ethical and Legal Obligations |
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448 | (1) |
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Limits on Confidentiality Because of Policies Favoring Reporting or Warning |
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448 | (3) |
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449 | (1) |
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450 | (1) |
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Limits on Confidentiality Because of Public Access Rights |
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451 | (12) |
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Bank of America National Trust & Savings Association v. Hotel Rittenhouse Associates |
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451 | (4) |
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Cincinnati Gas & Electric Gas Co. v. General Electric Co. |
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455 | (3) |
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458 | (2) |
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460 | (1) |
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461 | (2) |
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PART IV SELECTED APPLICATIONS |
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463 | (100) |
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465 | (34) |
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Divorce Mediation Practice |
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467 | (14) |
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467 | (6) |
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Divorce Mediation: Promises and Problems |
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473 | (5) |
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478 | (1) |
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479 | (2) |
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481 | (4) |
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Bring the Lawyers into Divorce Mediation |
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481 | (4) |
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485 | (1) |
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Mediation and Spousal Abuse |
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485 | (8) |
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Mediating Family Disputes in a World with Domestic Violence: How to Devise a Safe and Effective Court-Connected Mediation Program |
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486 | (5) |
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Note: Domestic Violence and Mediation |
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491 | (2) |
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493 | (6) |
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494 | (2) |
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496 | (3) |
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499 | (20) |
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499 | (6) |
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505 | (2) |
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507 | (1) |
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The Northern Oxford County Coalition: Four Main Towns Tackle a Public Health Mystery |
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508 | (1) |
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509 | (1) |
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Note: Negotiated Rulemaking |
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510 | (2) |
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512 | (1) |
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513 | (3) |
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516 | (3) |
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519 | (44) |
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Negotiating and Mediating Public Disputes |
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521 | (27) |
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521 | (26) |
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547 | (1) |
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548 | (1) |
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Arbitrating Private Disputes |
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548 | (8) |
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Arbitration and Mediation in International Business |
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548 | (2) |
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Dealing in Virtue: International Commercial Arbitration and the Construction of a Transnational Legal Order |
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550 | (1) |
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To Settle or Empanel? An Empirical Analysis of Litigation and Settlement at the World Trade Organization |
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551 | (2) |
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553 | (1) |
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553 | (3) |
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Negotiating Private Disputes |
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556 | (7) |
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Culture, Negotation, and the Eye of the Beholder |
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556 | (3) |
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559 | (1) |
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559 | (1) |
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560 | (3) |
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563 | (22) |
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565 | (20) |
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The Societal-Public Perspective |
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565 | (6) |
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569 | (2) |
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The Student Perspective: ``Can I Earn a Living in ADR?'' |
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571 | (14) |
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ADR Personalities and Practice Tips |
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573 | (11) |
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584 | (1) |
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PART VI DISPUTE RESOLUTION PROBLEMS |
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585 | (20) |
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Dispute Resolution Problems |
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587 | (18) |
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Irving Weston v. Lawyer's Press, Inc. |
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587 | (1) |
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The Matter of Casey's Fee |
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588 | (1) |
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American Can Co. v. Wisconsin Electric Power Co. |
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589 | (1) |
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The Matter of the HAL 2001 Computer |
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590 | (1) |
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591 | (1) |
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591 | (1) |
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The Case of Neighborhood Care, Inc. |
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592 | (2) |
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Whittamore v. Fairview Clinic |
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594 | (1) |
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University Housing Disputes |
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595 | (1) |
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595 | (2) |
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Citizens v. Western Nuclear Corp. |
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597 | (1) |
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597 | (1) |
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598 | (1) |
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Thomas v. Eagle Rifle Co. |
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599 | (1) |
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The Virginia Medical Group |
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599 | (2) |
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Due Process for Mediation Cases? |
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601 | (4) |
Appendix A. Dispute Resolution Clauses |
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605 | (4) |
Appendix B. Federal Arbitration Act |
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609 | (6) |
Appendix C. Uniform Arbitration Act |
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615 | (8) |
Appendix D. Revised Uniform Arbitration Act |
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623 | (18) |
Appendix E. Uniform Mediation Act |
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641 | (22) |
Appendix F. National Standards for Court-Connected Mediation Programs |
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663 | (10) |
Appendix G. Model Standards of Practice for Family and Divorce Mediation |
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673 | (10) |
Appendix H. The Standards of Conduct for Mediators |
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683 | (8) |
Appendix I. Dispute Resolution: An Annotated Guide to Selected Resources |
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691 | (66) |
Table of Cases |
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757 | (4) |
Collected References |
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761 | (22) |
Index |
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783 | |