The Everything Managing People Book,9781580625777

The Everything Managing People Book

by
ISBN13: 9781580625777
ISBN10: 1580625770
Format: Paperback
Pub. Date: 2002-01-01
Publisher(s): Everything
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Summary

With over 4 million sold, our Everything "RM" books are just too good to pass up. Each book in the Everything "RM" series is packed with clear, concise information that is written in a fun, engaging style. The large trim-size, bright colors, and great price attract readers, and over 300 pages of unparalled content and two-color illustrations keep them reading!

Author Biography

Gary McClain, Ph.D., is the director of research at Sachs Communications Group, Inc., a media consulting and research firm. Dr. McClain has held positions in companies such as Lockheed Martin and OglivyOne. Dr. McClain lives in New York City Deborah S. Romaine is coauthor of over a dozen books. She lives in Tacoma, Washington

Table of Contents

Introduction ix
Ideals and Realities
1(12)
The Changing Landscape of Today's Business World
2(5)
Paradigms Lost, Paradigms Gained
7(1)
Balance Sheets and Bottom Lines
8(1)
Of Upstarts and Mega-glomerates
9(1)
What Companies Care About
10(1)
What the Dynamic Business Environment Means for Today's Managers
11(2)
Life As a Manager
13(24)
Coach, Mentor, Teacher, Parent, Mediator, Cheerleader: Who Are You?
14(10)
Stay Connected
24(1)
Living with Your Limitations
25(1)
Stepping Up to the Challenge
26(1)
Replacing a ``Bad'' Manager
27(5)
Replacing a ``Good'' Manager
32(1)
Rebuilding a Work Group: Picking Up the Pieces
33(2)
It's Lonely in the Middle
35(1)
Riding the Waves of Change
36(1)
It's Not about You, It's about Them
37(28)
What Employees Want from Managers
38(1)
Consistency, Consistency, Consistency
39(1)
What Organizations Want from Managers
40(2)
Are You Bridging the Gap or Stuck in the Middle?
42(2)
From Whiz Kids to Novice Seniors: The Age Gap
44(1)
The Employee Wants to Know: What's in It for Me?
45(3)
The Manager Wants to Know: What's Left for Me?
48(7)
Money Matters
55(1)
Recognition and Reward
56(1)
Loyalty and Job Security
57(1)
Work Should Be Fun!
58(1)
Helping Employees Build Their Careers
59(1)
The Influence of Technology
60(1)
New Skills to Stay Ahead of the Curve
61(3)
What Works for Them Works for You
64(1)
This Is Not Your Daddy's Workplace
65(24)
Casual, Flexible, Friendly: The New Workplace
66(4)
Job Sharing
70(4)
Telework
74(3)
A Safe Workplace
77(6)
Changing Gender Roles
83(3)
Family Matters
86(3)
Work Styles
89(24)
Channeling Creative Energy
90(4)
Structure! I Need Structure!
94(4)
Careening for a Crash
98(3)
I'll Save You!
101(5)
That's Not in My Job Description
106(2)
Go Home, Please!
108(2)
Identifying Your Work Style
110(3)
Work Group Dynamics
113(22)
Effective Teamwork
114(4)
System vs. People Problems
118(3)
Resolving Differences
121(2)
Identifying Performance Issues
123(1)
Job Performance Counseling: This Is Not Therapy
124(7)
When Problems Escalate to Disciplinary Action
131(1)
Handling the Fallout That Affects Other Employees
132(3)
Communication and Feedback
135(32)
Body Speak: Mixed Messages
136(3)
Listening Between the Lines
139(2)
Daily Interactions with Your Employees
141(4)
Open Doors and Two-Way Streets
145(2)
Productive Meetings
147(6)
Shaping Interactions Among Employees
153(2)
The Feedback Loop
155(3)
Resolving Conflict
158(6)
Would You Put That in Writing?
164(3)
Evaluating Performance
167(26)
The Relationship Between Performance and Evaluation
168(3)
Get Off to the Right Start: Hiring Right
171(6)
Setting Measurable (and Reasonable) Standards
177(4)
Encouraging Employee Participation and Buy-In
181(2)
Implementation and Adjustment
183(1)
Using Performance Measures to Support Individual Growth
184(1)
Evaluation Structures
185(3)
Timely Follow-Up
188(1)
Follow the Structure
189(1)
Firing an Employee
190(3)
Toeing the Line on Company Policies
193(22)
Fairness: Concepts and Perceptions
194(10)
Fairness: Laws, Regulations, and Policies
204(2)
The Risks of Playing Favorites
206(6)
Workplace Privacy
212(1)
The Importance of Consistency
213(2)
Socializing at Work
215(24)
Hello, Is Anyone There?
216(1)
Personalities and Politics
217(3)
Office Parties
220(5)
Afterhours Events
225(1)
Workplace Friendships
226(3)
When Coworker Relationships Turn Romantic
229(7)
Sexual Harassment
236(3)
Check Your Baggage at the Door
239(22)
What Punches Your Buttons?
240(2)
That's Not Really Why You're Angry
242(7)
When Personalities Collide
249(5)
Managing Stress
254(4)
Creating a More Comfortable Workplace
258(3)
Guiding Your Own Career
261(22)
Keeping Your Skills Sharp
262(4)
Technology Rules
266(4)
Reading Between the Lines
270(2)
Change Is the Only Certainty
272(9)
Keep Looking Forward
281(2)
Appendix A Glossary 283(4)
Appendix B Resources 287(6)
Appendix C Organizations 293(4)
Appendix D Forms 297(2)
Index 299

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