Hospitality
by Kirsten Hall and Christian Dahl SchulzFormat: Hardcover
Pub. Date: 2010-11-30
Publisher(s): Facts on File
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Summary
From hotel manager to bellhop, restaurant manager to dishwasher, the hospitality industry employs millions of people in a variety of professions. Hospitality looks at the full scope of hospitality careers, including those in lodging, restaurants, and gaming, explaining how these businesses work, what opportunities they provide, and what it takes to succeed.
Author Biography
Kirsten Hall is the author of more than 120 published books on a wide variety of topics, including trucks, dream analysis, animal senses, handwriting, ballerinas, farm life, yoga, and travel. Christian Schulz is the author of two screenplays and numerous magazine articles, newspaper editorials, and press releases. He has also worked as a professional waiter and bartender in Connecticut, Colorado, New York, and Ireland.
Table of Contents
| Foreword | p. vii |
| Acknowledgments | p. xi |
| Introduction | p. xiii |
| Industry History | p. 1 |
| State of the Industry | p. 23 |
| On the Job | p. 49 |
| Tips for Success | p. 81 |
| Talk Like a Pro | p. 106 |
| Resources | p. 129 |
| Index | p. 139 |
| Table of Contents provided by Ingram. All Rights Reserved. |
Excerpts
A career in hospitality can be both challenging and rewarding, but it is hardly ever boring. Workers in this field must be service-oriented and enjoy working with people. Although hospitality jobs are affected by the ups and downs of the economy, travel is commonplace in modern society and essential for many businesses, contributing to steady opportunities for hospitality workers.
Hospitality looks at three core sectors of this industry: lodging, restaurants, and gaming. It explains how these businesses work, what opportunities they provide, and what it takes to succeed. Written in clear, accessible language, this new resource covers the full scope of hospitality careers, including tips for success, an in-depth glossary, and current and future trends.
Hospitality looks at three core sectors of this industry: lodging, restaurants, and gaming. It explains how these businesses work, what opportunities they provide, and what it takes to succeed. Written in clear, accessible language, this new resource covers the full scope of hospitality careers, including tips for success, an in-depth glossary, and current and future trends.
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