For courses in human relations.

Show Students How Personal and Career Success Stems from the Development of Improved Human Relations Skills

By linking career and personal success to the development of human relations skills, the Eleventh Edition of Human Relations for Career and Personal Success stresses the importance of learning to deal more effectively with others. Applicable to a wide range of courses and professions, the text emphasizes teamwork, influencing others, and motivation as key components of success in work and life. Picking up where the previous edition left off, Dubrin continues to use new and powerful examples and exercises as part of a proven approach to help readers develop better their interpersonal skills.

An accomplished author, Andrew J. DuBrin, PhD, brings to his work years of research experience in human relations and business psychology. He has published numerous articles, textbooks, and professional books on such subjects as impression management, and narcissism proactive behavior in the workplace. He also serves occasionally as a peer reviewer of journal articles. Dr.DuBrin received his PhD from Michigan State University and is Professor Emeritus at the E. Philip Saunders College of Business, Rochester Institute of Technology, where he has taught organizational behavior, leadership, and career management.

Part I: Understanding and Managing Yourself

1. Human Relations and You

2. Self-Esteem and Self-Confidence

3. Self-Motivation and Goal Setting

4. Emotional Intelligence, Attitudes, and Happiness

5. Values and Ethics

6. Problem Solving and Creativity

Part II: Dealing Effectively With People

7. Personal Communication Effectiveness

8. Communication in the Workplace

9. Specialized Tactics for Getting Along with Others in the Workplace

10. Managing Conflict

11. Becoming an Effective Leader

12. Motivating Others and Developing Teamwork

13. Diversity and Cross-Cultural Competence

Part III: Developing Career Thrust

14. Getting Ahead in Your Career

15. Learning Strategies, Perception, and Life Span Changes

16. Developing Good Work Habits

Part IV: Staying Emotionally Healthy

17. Managing Stress and Personal Problems