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Designed to ensure that every medical assisting graduate can quickly trade a cap and gown for a set of scrubs, Lippincott Williams & Wilkins’ Comprehensive Medical Assisting, 5e is more than just a textbook—it’s an engaging, dynamic suite of learning resources designed to train medical assisting students in the administrative and clinical skills they’ll need in today’s rapidly changing health care environment.
The Fifth Edition takes real world focus to a new level by integrating meaningful use of an Electronic Medical Records system (EMR) directly into every chapter. This brand new feature includes chapter-opening case studies and related hands-on EMR activities that help students master content as they learn to use the software for tasks like patient scheduling, charting, coding, and billing.
Other exciting changes in the Fifth Edition include a full chapter on Emergency Preparedness, new in-book role playing activities, and an expanded array of online resources. We’re pleased to continue to offer Harris CareTracker EMR free with adoption, along with case studies, skills videos, and animations.
The Fifth Edition takes real world focus to a new level by integrating meaningful use of an Electronic Medical Records system (EMR) directly into every chapter. This brand new feature includes chapter-opening case studies and related hands-on EMR activities that help students master content as they learn to use the software for tasks like patient scheduling, charting, coding, and billing.
Other exciting changes in the Fifth Edition include a full chapter on Emergency Preparedness, new in-book role playing activities, and an expanded array of online resources. We’re pleased to continue to offer Harris CareTracker EMR free with adoption, along with case studies, skills videos, and animations.
Table of Contents
PartI Introduction to Medical Assisting
UnitOne Understanding the Profession
Chapter1 Medicine and Medical Assisting
Chapter2 Law and Ethics
Chapter3 Communication Skills
Chapter4 Patient Education
PartII The Administrative Medical Assistant
UnitTwo Fundamentals of Administrative Medical Assisting
Chapter5 The First Contact: Telephone and Reception
Chapter6 Managing Appointments
Chapter7 Written Communications
Chapter8 Health Information Management and Protection
Chapter9 Electronic Applications in the Medical Office
Chapter10 Managing the Medical Office
UnitThree Managing the Finances in the Practice
Chapter11 Diagnostic Coding
Chapter12 Outpatient Procedural Coding
Chapter13 Health Insurance and Reimbursement
Chapter14 Accounting Responsibilities
Chapter15 Credit and Collections
PartIII The Clinical Medical Assistant
UnitFour Fundamentals of Clinical Medical Assisting
Chapter16 Nutrition and Wellness
Chapter17 Medical Asepsis and Infection Control
Chapter18 Medical History and Patient Assessment
Chapter19 Anthropometric Measurements and Vital Signs
Chapter20 Assisting with the Adult Physical Examination
Chapter21 Sterilization and Surgical Instruments
Chapter22 Assisting with Minor Office Surgery
Chapter23 Pharmacology
Chapter24 Preparing and Administering Medications
Chapter25 Diagnostic Imaging
Chapter26 Medical Office Emergencies
Chapter27 Disaster Preparedness and the Medical Assistant
UnitFive Clinical Duties Related to Medical Specialties
Chapter28 Dermatology
Chapter29 Orthopedics
Chapter30 Ophthalmology and Otolaryngology
Chapter31 Pulmonary Medicine
Chapter32 Cardiology
Chapter33 Gastroenterology
Chapter34 Neurology
Chapter35 Urology
Chapter36 Obstetrics and Gynecology
Chapter37 Endocrinology
Chapter38 Pediatrics
Chapter39 Geriatrics
PartIV The Clinical Laboratory
UnitSix Fundamentals of Laboratory Procedures
Chapter40 Introduction to the Physician Office Laboratory
Chapter41 Phlebotomy
Chapter42 Hematology
Chapter43 Clinical Chemistry
Chapter44 Microbiology and Immunology
Chapter45 Urinalysis
PartV Career Strategies
UnitSeven Competing in the Job Market
Chapter46 Making the Transition: Student to Employee
Chapter47 Comprehensive Final Examination
UnitOne Understanding the Profession
Chapter1 Medicine and Medical Assisting
Chapter2 Law and Ethics
Chapter3 Communication Skills
Chapter4 Patient Education
PartII The Administrative Medical Assistant
UnitTwo Fundamentals of Administrative Medical Assisting
Chapter5 The First Contact: Telephone and Reception
Chapter6 Managing Appointments
Chapter7 Written Communications
Chapter8 Health Information Management and Protection
Chapter9 Electronic Applications in the Medical Office
Chapter10 Managing the Medical Office
UnitThree Managing the Finances in the Practice
Chapter11 Diagnostic Coding
Chapter12 Outpatient Procedural Coding
Chapter13 Health Insurance and Reimbursement
Chapter14 Accounting Responsibilities
Chapter15 Credit and Collections
PartIII The Clinical Medical Assistant
UnitFour Fundamentals of Clinical Medical Assisting
Chapter16 Nutrition and Wellness
Chapter17 Medical Asepsis and Infection Control
Chapter18 Medical History and Patient Assessment
Chapter19 Anthropometric Measurements and Vital Signs
Chapter20 Assisting with the Adult Physical Examination
Chapter21 Sterilization and Surgical Instruments
Chapter22 Assisting with Minor Office Surgery
Chapter23 Pharmacology
Chapter24 Preparing and Administering Medications
Chapter25 Diagnostic Imaging
Chapter26 Medical Office Emergencies
Chapter27 Disaster Preparedness and the Medical Assistant
UnitFive Clinical Duties Related to Medical Specialties
Chapter28 Dermatology
Chapter29 Orthopedics
Chapter30 Ophthalmology and Otolaryngology
Chapter31 Pulmonary Medicine
Chapter32 Cardiology
Chapter33 Gastroenterology
Chapter34 Neurology
Chapter35 Urology
Chapter36 Obstetrics and Gynecology
Chapter37 Endocrinology
Chapter38 Pediatrics
Chapter39 Geriatrics
PartIV The Clinical Laboratory
UnitSix Fundamentals of Laboratory Procedures
Chapter40 Introduction to the Physician Office Laboratory
Chapter41 Phlebotomy
Chapter42 Hematology
Chapter43 Clinical Chemistry
Chapter44 Microbiology and Immunology
Chapter45 Urinalysis
PartV Career Strategies
UnitSeven Competing in the Job Market
Chapter46 Making the Transition: Student to Employee
Chapter47 Comprehensive Final Examination