The new Third Edition of this text encourages students to view listening as a process involving six interrelated components. Each component is developed along the parallel dimensions of theory and skill building. Within the unifying theoretical framework of the HURIER model, students not only develop an understanding of the listening process, they also acquire specific, observable listening skills. This behavioral approach enables students to increase their listening effectiveness while developing an understanding of listening-related research and theory. The impact of culture, technology, and globalization is also explored. Ethical questions are raised through sidebars, and students are challenged to consider the responsibilities associated with listening behavior. Extensive self-assessment instruments, individual and group activities, and case studies further distinguish this engaging text. Students readily recognize the important role listening plays in their daily lives and acquire strategies to improve their listening behavior. New to the Third Edition bull; bull;The new edition has an increased emphasis on listening purpose and context as variables in determining which components of the HURIER model will be most important for listening effectiveness. The increased emphasis will move students from skill development to how skills are applied to achieve desired results. bull;A new section on Emotional Intelligence now appears in Chapter 6, showing its relevance to interpreting messages and explaining how emotional intelligence can improve listening skills. bull;A new section on appreciative listening appears in Chapter 3 to help students respond to todayrs"s stressful environment and the need for approaches to relaxation. bull;Because the rapid increase in technology has changed the way we listen, more coverage on listening and technology has been added throughout the text. bull;The new edition has been thoroughly updated with current research and new examples to provide the most recent information available. Praise for Listening: Attitudes, Principles, and Skills ";[This text] includes fabulous activities and application exercises, case studies, and concise chapters. . . . I have already adopted this book and, in the face of other listening texts reviewed, will remain with this text. . . ."; Lisa Abramson, Western Oregon University ";The HURIER model and organizing the book around it are major strengths of this book. . .[which are] especially important when teachers are increasingly required to measure course outcomes as part of program assessment."; Thomas Marshall, Robert Morris University