Preface |
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xvii | |
Contributors |
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xix | |
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Conceptualization of Nursing Administration: Theory and Concepts |
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Learning Objectives and Activities |
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1 | (1) |
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Concepts, Nurse Manager Behaviors, Nurse Executive Behaviors |
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1 | (1) |
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1 | (1) |
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Scope and Standards for Nurse Administrators: Framework for Practice |
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2 | (1) |
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2 | (2) |
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Level of Nursing Administrative Practice |
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2 | (1) |
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Magnet Recognition Program and Scope and Standards for Nurse Administrators |
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3 | (1) |
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Qualifications of Nurse Administrators |
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3 | (1) |
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Certification of Nurse Administration |
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4 | (1) |
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Management: Premodern, Modern, and Postmodern Era |
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4 | (2) |
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Theory, Concepts, and Principles |
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6 | (4) |
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Critical Theory Versus Critical Thinking |
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6 | (1) |
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7 | (2) |
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Nursing-Theory-Based Conceptual Models of Administration: Self-Care Nursing |
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9 | (1) |
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Who Needs Nursing Management? |
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10 | (1) |
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10 | (1) |
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10 | (1) |
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Roles and Nursing Management |
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11 | (2) |
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11 | (1) |
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11 | (2) |
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Managing a Clinical Practice |
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13 | (8) |
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14 | (1) |
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14 | (2) |
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Modalities of Nursing Practice |
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16 | (3) |
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19 | (2) |
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21 | (1) |
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21 | (1) |
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22 | (2) |
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24 | (1) |
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25 | (3) |
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Emotionally Intelligent Leadership in Nursing and Health Care Organizations |
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Learning Objectives and Activities |
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28 | (1) |
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Concepts, Nurse Manager Behaviors, Nurse Executive Behaviors |
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28 | (1) |
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28 | (1) |
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What is Emotional Intelligence? |
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29 | (9) |
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The Emotional Intelligence Framework |
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29 | (1) |
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The Emotional Competencies |
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30 | (6) |
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36 | (2) |
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Research and Professional Support for Emotionally Intelligent Nursing Leadership |
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38 | (1) |
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How to Develop Your Emotional Competencies |
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39 | (2) |
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41 | (1) |
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41 | (1) |
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42 | (3) |
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Ethical Principles for the Nurse Administrator |
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Learning Objectives and Activities |
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45 | (1) |
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Concepts, Nurse Manager Behaviors, Nurse Executive Behaviors |
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45 | (1) |
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45 | (1) |
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Professional Ethics and Integrity |
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45 | (2) |
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46 | (1) |
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46 | (1) |
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46 | (1) |
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Developing a Health Care Ethics Program |
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47 | (1) |
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Ethical Implications for Managing a Clinical Practice Discipline |
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48 | (2) |
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50 | (1) |
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51 | (1) |
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52 | (1) |
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52 | (1) |
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53 | (1) |
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54 | (1) |
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The Components of Change: Creativity and Innovation, Critical Thinking, and Planned Change |
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Learning Objectives and Activities |
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55 | (1) |
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Concepts, Nurse Manager Behaviors, Nurse Executive Behaviors |
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55 | (1) |
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55 | (1) |
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Creativity and Innovation |
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55 | (3) |
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Creativity and Innovation Defined |
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55 | (1) |
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56 | (1) |
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56 | (1) |
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57 | (1) |
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58 | (3) |
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59 | (1) |
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Applications of Critical Thinking |
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60 | (1) |
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61 | (10) |
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61 | (1) |
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62 | (4) |
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66 | (1) |
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66 | (1) |
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67 | (1) |
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Strategies for Overcoming Obstacles to Change |
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67 | (1) |
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68 | (1) |
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69 | (1) |
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70 | (1) |
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The Relationship of Nursing Research to Change |
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71 | (1) |
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The Need for Nursing Research |
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71 | (3) |
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74 | (1) |
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75 | (2) |
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77 | (2) |
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79 | (2) |
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Decision Making and Problem Solving: Communication Practices and Skills |
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Learning Objectives and Activities |
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81 | (1) |
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Concepts, Nurse Manager Behaviors, Nurse Executive Behaviors |
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81 | (1) |
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81 | (1) |
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The Decision-Making Process |
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82 | (7) |
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82 | (1) |
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82 | (4) |
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Pitfalls of Decision Making |
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86 | (1) |
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Improving Decision Making by Improving Communication |
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87 | (1) |
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87 | (1) |
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87 | (1) |
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Organizational Versus Personal Decisions |
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88 | (1) |
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The Problem-Solving Process |
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89 | (1) |
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89 | (1) |
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Communication to Enhance Decision Making and Problem Solving |
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90 | (8) |
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Elements of Communication |
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91 | (1) |
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Climate for Communication |
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91 | (1) |
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91 | (1) |
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The Nature of an Effective Climate for Communication |
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92 | (1) |
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92 | (1) |
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93 | (1) |
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Communication as Perception |
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93 | (1) |
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94 | (1) |
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94 | (1) |
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95 | (1) |
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95 | (1) |
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96 | (2) |
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98 | (7) |
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98 | (1) |
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98 | (1) |
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99 | (1) |
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100 | (1) |
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100 | (1) |
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100 | (4) |
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Organizational Publications |
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104 | (1) |
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104 | (1) |
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104 | (1) |
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105 | (1) |
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105 | (1) |
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105 | (1) |
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106 | (1) |
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106 | (1) |
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106 | (1) |
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107 | (2) |
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109 | (2) |
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111 | (2) |
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Organizational Structure and Analysis |
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Learning Objectives and Activities |
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113 | (1) |
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Concepts, Nurse Manager Behaviors, Nurse Executive Behaviors |
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113 | (1) |
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114 | (22) |
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Definitions of Organizing |
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114 | (1) |
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Organizational Principles |
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114 | (1) |
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Organizational Components |
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115 | (1) |
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Organizational Development |
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116 | (1) |
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117 | (1) |
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118 | (2) |
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120 | (6) |
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126 | (1) |
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Making Committees Effective |
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127 | (2) |
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Developing an Organizational Structure |
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129 | (7) |
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136 | (8) |
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Structure of Decentralized and Participatory Organizations |
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136 | (4) |
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Advantages of Participatory Management |
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140 | (1) |
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Disadvantages of Participatory Management |
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141 | (1) |
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142 | (2) |
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Restructuring Nursing Organizations |
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144 | (8) |
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146 | (3) |
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Analyzing Organizational Structures in a Division of Nursing |
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149 | (1) |
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The Informal Organization |
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150 | (2) |
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Symptoms of Malorganization |
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152 | (1) |
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153 | (1) |
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154 | (2) |
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156 | (3) |
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159 | (5) |
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Leadership and Evidence-Based Management |
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Learning Objectives and Activities |
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164 | (1) |
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Concepts, Nurse Manager Behaviors, Nurse Executive Behaviors |
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164 | (1) |
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164 | (1) |
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165 | (1) |
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165 | (10) |
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166 | (3) |
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169 | (1) |
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Transformational Leadership |
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170 | (3) |
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Leadership Versus Headship |
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173 | (1) |
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174 | (1) |
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Nursing and Leadership Health Care Policy |
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174 | (1) |
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Future Direction: Quantum Leadership |
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175 | (1) |
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175 | (2) |
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177 | (1) |
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178 | (1) |
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179 | (2) |
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Human Resource Development: Managing a Culturally Diverse Work Force |
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Learning Objectives and Activities |
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181 | (1) |
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Concepts, Nurse Manager Behaviors, Nurse Executive Behaviors |
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181 | (1) |
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181 | (1) |
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181 | (5) |
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Recruiting Students into Nursing |
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181 | (1) |
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Recruiting Nurses into Employment |
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182 | (2) |
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184 | (1) |
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185 | (1) |
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Selecting, Credentialing, and Assigning |
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186 | (5) |
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186 | (3) |
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189 | (1) |
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190 | (1) |
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191 | (4) |
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191 | (1) |
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Job Expectations and Satisfaction |
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192 | (1) |
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193 | (2) |
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Human Resource Development |
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195 | (2) |
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195 | (1) |
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195 | (1) |
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196 | (1) |
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Typology for Human Resource Development of Personnel |
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197 | (1) |
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197 | (1) |
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198 | (1) |
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199 | (1) |
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199 | (9) |
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Characteristics of Conflict |
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200 | (1) |
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200 | (1) |
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200 | (4) |
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204 | (2) |
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Technique or Skills for Managing Conflict |
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206 | (2) |
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208 | (1) |
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209 | (1) |
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210 | (2) |
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212 | (3) |
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Learning Objectives and Activities |
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215 | (1) |
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Concepts, Nurse Manager Behaviors, Nurse Executive Behaviors |
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215 | (1) |
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215 | (1) |
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Mission or Purpose, Vision, and Values |
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216 | (3) |
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216 | (1) |
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216 | (1) |
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217 | (1) |
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Nursing Mission or Purpose |
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217 | (2) |
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219 | (1) |
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220 | (2) |
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222 | (3) |
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225 | (19) |
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227 | (1) |
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227 | (3) |
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230 | (1) |
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231 | (3) |
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Functional and Operational Planning |
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234 | (2) |
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236 | (1) |
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237 | (3) |
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Practical Planning Actions |
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240 | (1) |
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240 | (4) |
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244 | (1) |
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244 | (1) |
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244 | (2) |
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246 | (1) |
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247 | (1) |
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248 | (2) |
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Learning Objectives and Activities |
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250 | (1) |
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Concepts, Nurse Manager Behaviors, Nurse Executive Behaviors |
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250 | (1) |
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250 | (1) |
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251 | (17) |
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251 | (2) |
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253 | (1) |
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253 | (1) |
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253 | (1) |
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254 | (1) |
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255 | (9) |
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264 | (1) |
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Nursing Management Information Systems |
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265 | (1) |
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265 | (3) |
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268 | (1) |
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268 | (1) |
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269 | (2) |
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271 | (1) |
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Learning Objectives and Activities |
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272 | (1) |
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Concepts, Nurse Manager Behaviors, Nurse Executive Behaviors |
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272 | (1) |
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272 | (1) |
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273 | (29) |
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273 | (1) |
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274 | (1) |
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274 | (2) |
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276 | (1) |
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277 | (2) |
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279 | (1) |
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280 | (1) |
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281 | (1) |
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282 | (3) |
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Supplies and Equipment Budget |
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285 | (1) |
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286 | (1) |
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286 | (2) |
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288 | (2) |
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290 | (1) |
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290 | (2) |
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Motivational Aspects of Budgeting |
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292 | (4) |
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296 | (1) |
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297 | (2) |
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299 | (1) |
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300 | (1) |
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301 | (1) |
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301 | (1) |
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302 | (1) |
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302 | (1) |
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303 | (1) |
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304 | (1) |
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305 | (3) |
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Learning Objectives and Activities |
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308 | (1) |
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Concepts, Nurse Manager Behaviors, Nurse Executive Behaviors |
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308 | (1) |
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308 | (1) |
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309 | (18) |
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Directing and Nursing Administration |
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310 | (1) |
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311 | (1) |
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312 | (2) |
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Benchmarking and Six Sigma Strategies |
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314 | (1) |
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315 | (5) |
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Nurses as Knowledge Workers |
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320 | (2) |
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Hard Approach Versus Soft Approach to Nursing Management |
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322 | (5) |
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327 | (1) |
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328 | (6) |
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334 | (1) |
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335 | (2) |
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Learning Objectives and Activities |
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337 | (1) |
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Concepts, Nurse Manager Behaviors, Nurse Executive Behaviors |
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337 | (1) |
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337 | (1) |
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338 | (1) |
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Current Information Technology |
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338 | (1) |
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Future Information Technology Trends |
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339 | (1) |
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339 | (5) |
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Local Area Networks (LAN) and Wide Area Networks (WAN) |
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340 | (2) |
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Intranets, Extranets, Virtual Private Networks (VPNS) |
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342 | (1) |
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342 | (2) |
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General-Purpose Applications Software |
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344 | (9) |
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344 | (1) |
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344 | (3) |
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347 | (1) |
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Word Processing and Desktop Publishing |
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348 | (3) |
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Personal Information Manager (PIM) |
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351 | (2) |
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353 | (1) |
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353 | (1) |
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Nursing Information Systems |
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354 | (1) |
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Hospital Information Systems |
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354 | (3) |
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Implementation of Information Systems |
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355 | (1) |
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Data Warehousing and Knowledge Management |
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355 | (1) |
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Decision Support Systems, Expert Systems, and Predictive Technology |
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355 | (2) |
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Nursing Management Applications |
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357 | (3) |
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Ethical, Legal, and Security Issues |
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360 | (1) |
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361 | (1) |
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361 | (1) |
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362 | (1) |
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363 | (3) |
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Health Policy, Legal, and Regulatory Issues |
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Learning Objectives and Activities |
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366 | (1) |
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Concepts, Nurse Manager Behaviors, Executive Nurse Behaviors |
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366 | (1) |
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366 | (1) |
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367 | (6) |
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367 | (1) |
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368 | (1) |
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Policy and Program Implementation |
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368 | (1) |
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Policy and Program Evaluation |
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369 | (1) |
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369 | (1) |
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369 | (1) |
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Legal Aspects of Contracts |
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369 | (1) |
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370 | (1) |
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371 | (1) |
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372 | (1) |
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Nurses with Specialized Knowledge |
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372 | (1) |
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373 | (4) |
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374 | (1) |
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375 | (1) |
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376 | (1) |
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376 | (1) |
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377 | (1) |
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377 | (1) |
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378 | (1) |
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378 | (2) |
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Learning Objectives and Activities |
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380 | (1) |
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Concepts, Nurse Manager Behaviors, Executive Nurse Behaviors |
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380 | (1) |
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380 | (1) |
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Collective Bargaining Defined |
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381 | (1) |
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381 | (2) |
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381 | (1) |
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Nursing Organizations and Unions |
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382 | (1) |
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383 | (1) |
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383 | (3) |
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384 | (1) |
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384 | (2) |
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386 | (1) |
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386 | (1) |
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Advantages of Unionization |
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386 | (1) |
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Disadvantages of Unionization |
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387 | (1) |
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388 | (1) |
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388 | (1) |
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389 | (1) |
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389 | (1) |
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390 | (1) |
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391 | (1) |
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Learning Objectives and Activities |
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392 | (1) |
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Concepts, Nurse Manager Behaviors, Nurse Executive Behaviors |
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392 | (1) |
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392 | (1) |
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Evaluation as a Function of Nursing Management |
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393 | (11) |
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393 | (1) |
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Management Tools: Measurement Issues |
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393 | (1) |
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394 | (1) |
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395 | (6) |
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401 | (1) |
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Evidence-Based Management |
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401 | (3) |
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404 | (1) |
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404 | (1) |
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404 | (1) |
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405 | (1) |
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Learning Objectives and Activities |
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406 | (1) |
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Concepts, Nurse Manager Behaviors, Nurse Executive Behaviors |
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406 | (1) |
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406 | (1) |
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Total Quality Management Gurus |
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407 | (3) |
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407 | (1) |
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408 | (1) |
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408 | (2) |
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410 | (1) |
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410 | (2) |
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412 | (1) |
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413 | (1) |
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414 | (1) |
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Components of a Quality Management Program |
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415 | (2) |
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Statements of Purpose, Philosophy, and Objectives |
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415 | (1) |
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Standards for Measuring the Quality of Care |
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416 | (1) |
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416 | (1) |
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417 | (1) |
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417 | (1) |
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418 | (5) |
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418 | (4) |
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Quality Improvement Teams |
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422 | (1) |
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423 | (1) |
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423 | (1) |
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423 | (2) |
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Involvement of Practicing Nurses |
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423 | (1) |
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424 | (1) |
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424 | (1) |
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Training and Communication |
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|
424 | (1) |
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Research and Quality Management |
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425 | (1) |
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425 | (1) |
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425 | (1) |
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426 | (1) |
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|
427 | (10) |
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Learning Objectives and Activities |
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|
437 | (1) |
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Concepts, Nurse Manager Behaviors, Executive Nurse Behaviors |
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|
437 | (1) |
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|
437 | (1) |
|
Purposes of Performance Appraisal |
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|
438 | (2) |
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438 | (1) |
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438 | (1) |
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439 | (1) |
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440 | (1) |
|
Developing and Using Standards |
|
|
440 | (2) |
|
|
440 | (2) |
|
|
442 | (2) |
|
|
444 | (1) |
|
Job Description as a Contract |
|
|
444 | (1) |
|
|
444 | (1) |
|
Performance Appraisal and Job Descriptions |
|
|
445 | (6) |
|
|
447 | (1) |
|
|
448 | (1) |
|
|
448 | (1) |
|
|
448 | (1) |
|
|
449 | (1) |
|
|
449 | (1) |
|
|
450 | (1) |
|
|
451 | (1) |
|
|
452 | (1) |
|
Other Rating Methodologies |
|
|
453 | (1) |
|
Team Evaluation Consensus (TEC) |
|
|
453 | (1) |
|
Behavior-Anchored Rating Scales (BARS) |
|
|
453 | (1) |
|
Task-Oriented Performance Evaluation System (TOPES) |
|
|
453 | (1) |
|
Problem Areas in Performance Evaluation |
|
|
453 | (1) |
|
|
453 | (1) |
|
|
454 | (1) |
|
|
454 | (1) |
|
Effective Management of Performance Appraisals |
|
|
454 | (1) |
|
|
455 | (2) |
|
|
456 | (1) |
|
Types of Compensation Programs |
|
|
457 | (1) |
|
Pay-for-Performance Process |
|
|
457 | (1) |
|
Group Versus Individual Plans |
|
|
458 | (1) |
|
|
458 | (1) |
|
|
459 | (1) |
|
|
459 | (1) |
|
|
459 | (1) |
|
|
459 | (1) |
|
How to do a Merit Pay Increase |
|
|
460 | (3) |
|
|
460 | (1) |
|
|
460 | (1) |
|
|
460 | (1) |
|
|
461 | (1) |
|
|
461 | (2) |
|
|
463 | (1) |
|
|
464 | (1) |
|
|
465 | (2) |
|
|
467 | (2) |
|
The Nurse Manager of Staff Development |
|
|
|
Learning Objectives and Activities |
|
|
469 | (1) |
|
Concepts, Nurse Manager Behaviors, Nurse Executive Behaviors |
|
|
469 | (1) |
|
|
469 | (1) |
|
Philosophy of Adult Education |
|
|
470 | (1) |
|
Roles of Staff Development |
|
|
470 | (1) |
|
The Staff Development Process |
|
|
471 | (1) |
|
|
471 | (1) |
|
|
471 | (1) |
|
|
471 | (1) |
|
|
471 | (1) |
|
|
471 | (1) |
|
Andragogical Approach to Program Design |
|
|
472 | (2) |
|
Mutual Diagnosis of Learning Needs |
|
|
472 | (1) |
|
|
472 | (1) |
|
|
472 | (2) |
|
Critical Thinking--Learning Model |
|
|
474 | (5) |
|
Teaching--Learning Environment |
|
|
475 | (2) |
|
|
477 | (1) |
|
|
478 | (1) |
|
|
479 | (2) |
|
|
479 | (2) |
|
|
481 | (1) |
|
|
481 | (1) |
|
|
482 | (1) |
|
|
482 | (1) |
Index |
|
483 | |