PART I: INTRODUCTION TO MARKETING PLANNING |
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3 | (62) |
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Chapter 1. The Importance of Marketing Planning |
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3 | (18) |
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4 | (1) |
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5 | (1) |
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6 | (4) |
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Planning's Place in the Organization |
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10 | (3) |
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The Marketing Planning Process |
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13 | (3) |
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The Marketing Plan Format |
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16 | (2) |
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18 | (1) |
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"Getting" Started Worksheet |
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19 | (2) |
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Chapter 2. Organizational Considerations in Marketing Planning |
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21 | (20) |
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22 | (1) |
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22 | (3) |
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Organizational Objectives and Strategies |
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25 | (4) |
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29 | (1) |
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Organizational Structures |
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30 | (5) |
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Coordination and the Planning Process |
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35 | (4) |
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Organizational Structure and Market Responsiveness |
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39 | (1) |
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39 | (1) |
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Organizational Consideration Worksheet |
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40 | (1) |
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Chapter 3. Database Marketing Planning: Getting Needed Information |
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41 | (24) |
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42 | (1) |
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43 | (2) |
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45 | (1) |
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Marketing Research and Decision Making |
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46 | (3) |
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49 | (1) |
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Steps in a Marketing Research Project |
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50 | (9) |
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59 | (1) |
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Informational Needs Worksheet |
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60 | (5) |
PART II: SITUATION ANALYSIS |
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65 | (88) |
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Chapter 4. Product/Market Analysis |
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65 | (24) |
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66 | (1) |
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66 | (2) |
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The Strategic Implications of Product/Market Analysis |
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68 | (8) |
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76 | (3) |
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79 | (6) |
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85 | (1) |
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Product/Market Analysis Worksheet |
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86 | (3) |
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Chapter 5. Consumer Analysis |
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89 | (26) |
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90 | (1) |
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91 | (6) |
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Psychographics/Lifestyle Segmentation |
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97 | (2) |
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99 | (9) |
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108 | (4) |
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112 | (1) |
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Consumer Analysis Worksheet |
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113 | (2) |
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Chapter 6. Competitive Analysis |
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115 | (22) |
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117 | (1) |
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The Concept of Competitive Advantage |
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117 | (2) |
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Purpose of Competitive Analysis |
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119 | (3) |
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Competitive Forces and Advantages |
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122 | (11) |
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133 | (1) |
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Competitive Analysis Worksheet |
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134 | (3) |
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Chapter 7. Opportunity Analysis |
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137 | (16) |
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138 | (1) |
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Problems versus Opportunities |
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138 | (1) |
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139 | (6) |
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145 | (1) |
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146 | (1) |
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147 | (1) |
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Summary of Situation Analysis Worksheet |
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148 | (5) |
PART III: OBJECTIVES |
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153 | (14) |
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Chapter 8. Marketing Objectives |
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153 | (14) |
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153 | (1) |
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154 | (1) |
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Alternatives to Managing by Objectives |
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155 | (1) |
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Characteristics of Good Objectives |
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156 | (3) |
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Types of Objectives Included in a Marketing Plan |
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159 | (3) |
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Using Situation Analysis Data to Set Objectives |
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162 | (1) |
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163 | (1) |
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Marketing Objectives Worksheet |
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164 | (3) |
PART IV: STRATEGY, STRATEGY VARIABLES, AND FINANCIAL IMPACT |
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167 | (114) |
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Chapter 9. Marketing Strategy Development |
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167 | (16) |
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168 | (1) |
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168 | (1) |
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Elements of Marketing Strategy |
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169 | (4) |
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Alternate Marketing Strategies |
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173 | (5) |
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Factors Influencing the Strategy Selected |
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178 | (2) |
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180 | (1) |
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Marketing Strategy Development Worksheet |
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181 | (2) |
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Chapter 10. Product Decisions |
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183 | (24) |
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184 | (1) |
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Product: The First Component of the Marketing Mix |
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184 | (1) |
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185 | (2) |
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Product Positioning Strategies |
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187 | (2) |
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Quality- and Value-Based Marketing |
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189 | (3) |
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192 | (1) |
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Improving Customer Perceptions of Service Quality |
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193 | (1) |
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New-Product Development Decisions |
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194 | (4) |
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Changing Existing Products |
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198 | (1) |
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199 | (1) |
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200 | (2) |
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Packaging and Labeling Decisions |
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202 | (1) |
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203 | (1) |
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Product Decisions Worksheet |
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204 | (3) |
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Chapter 11. Place Decisions |
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207 | (16) |
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208 | (1) |
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Who Will Be Channel Captain? |
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209 | (2) |
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Which Type of Channel Should Be Used? |
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211 | (3) |
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Which Kind of Middlemen Should Be Used? |
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214 | (1) |
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Market Exposure Decisions |
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215 | (1) |
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Transportation and Storage Decisions |
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216 | (3) |
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The Physical Distribution Concept |
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219 | (1) |
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220 | (1) |
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Place Decisions Worksheet |
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221 | (2) |
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Chapter 12. Promotion Decisions |
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223 | (24) |
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224 | (1) |
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Target-Audience Decisions |
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225 | (1) |
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Promotional Methods Decisions |
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226 | (2) |
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228 | (4) |
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Message Content Decisions |
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232 | (2) |
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Personal Selling Strategy Decisions |
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234 | (4) |
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Sales Promotion Decisions |
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238 | (1) |
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238 | (1) |
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Promotional Budgeting Decisions |
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239 | (1) |
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240 | (1) |
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Promotion Decisions Worksheet |
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241 | (6) |
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Chapter 13. Price Decisions |
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247 | (18) |
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248 | (1) |
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248 | (1) |
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249 | (6) |
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New-Product Pricing Decisions |
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255 | (2) |
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257 | (3) |
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260 | (2) |
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Price Decisions Worksheet |
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262 | (3) |
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Chapter 14. The Financial Impact of Marketing Strategies |
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265 | (16) |
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266 | (1) |
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Pro Forma Income Statement |
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266 | (2) |
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268 | (3) |
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271 | (1) |
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272 | (3) |
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Strategy Revisions and Contingency Plans |
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275 | (1) |
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275 | (1) |
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Financial Impact Worksheet |
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276 | (5) |
PART V: CONTROLLING THE MARKETING PLAN |
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281 | (18) |
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Chapter 15. Monitoring and Controlling the Marketing Plan |
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281 | (18) |
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282 | (1) |
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Integration of Planning and Control |
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283 | (1) |
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Timing of Information Flows |
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284 | (1) |
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Performance Evaluation and Control |
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285 | (6) |
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291 | (1) |
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292 | (1) |
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292 | (2) |
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Marketing Control Worksheet |
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294 | (5) |
PART VI: PLANNING ANALYSIS |
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299 | (28) |
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Chapter 16. The Marketing Planning Audit |
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299 | (16) |
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301 | (1) |
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301 | (1) |
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302 | (1) |
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Objective, Scope, and Breadth of Audit |
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303 | (1) |
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Audit Data and Reporting Format |
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304 | (3) |
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Increasing the Level of Sophistication in Planning |
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307 | (1) |
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308 | (1) |
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Marketing Planning Audit Worksheet |
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309 | (6) |
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Chapter 17. Marketing Plan Implementation |
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315 | (12) |
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316 | (1) |
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316 | (3) |
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Integrating a Societal Marketing Orientation Throughout the Organization |
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319 | (1) |
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Transition from Strategy to Tactics |
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320 | (4) |
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324 | (1) |
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Plan Implementation Worksheet |
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325 | (2) |
Notes |
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327 | (6) |
Index |
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333 | |