The Office Procedures and Technology,9781111574352

The Office Procedures and Technology

by ; ;
Edition: 6th
ISBN13: 9781111574352
ISBN10: 1111574359
Format: Hardcover
Pub. Date: 2012-03-14
Publisher(s): Cengage Learning
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Summary

THE OFFICE is a comprehensive text for courses in the high school office technology curriculum. The course name can be Office Procedures, Administrative Procedures, Business and Computer Technology, etc. The target market is high school student preparing for entry-level position in an office setting. The text focuses on the necessary skills that range from using email and the Internet to the use of integrated application and office suites. It covers the soft skills including customer satisfaction ethics, and telephone manners along with information systems and the global marketplace.

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