Operations Management: Creating Value Along the Supply Chain, 7th Edition
by Roberta S. Russell (Virginia Tech, Pamplin College of Business); Bernard W. Taylor (Virginia Tech, Pamplin College of Business)Edition: 7th
Format: Hardcover
Pub. Date: 2010-09-01
Publisher(s): Wiley
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Summary
Known for its comprehensive approach, this text shows operations managers how to analyse processes, ensure quality, create value, and manage the flow of information, products and services. The seventh edition offers an extensive collection of exercises and solved problems to reinforce key concepts. An increased emphasis is placed on supply chain management and services. New information is presented on the environment and green management, and technology type OM topics as it applies to production, control, the supply chain, and global operations. All chapter opening cases and in-text example boxes have also been revised or replaced. This new content better prepares operations managers for the issues they'll experience in the field.
Author Biography
BERNARD W. TAYLOR III is the Pamplin Professor of Management Science and Head of the Department of Business Information Technology in the Pamplin College of Business at Virginal Polytechnic Institute and State University. He received a Ph.D. and an M.B.A. from the University of Georgia and a B.I.E. from the Georgia Institute of Technology. He is the author of the book Introduction to Management Science (10th ed.) and co-author of Management Science (4th ed.). Dr. Taylor has published over 80 articles in such journals as Operations Research, Management Science, Decision Sciences, IIE Transactions, Journal of the Operational Research Society, Computers and Operations Research, Omega, and the International Journal of Production Research, among others.
Roberta S. Russell is a Professor of Business Information Technology in the Pamplin College of Business at Virginia Polytechnic Institute and State University. She received a Ph.D. from Virginia Polytechnic Institute and State University, an M.B.A. from Old Dominion University, and a B.S. degree from Virginia Polytechnic Institute and State University. Dr. Russell's primary research and teaching interests are in the areas of operations and supply chain management, service operations, scheduling, and quality. She has been published in Decision Sciences, IIE Transactions, International Journal of Production Research, Journal of Operations Management, IEEE Transactions, Annals of Operations Research, Computers and Operations Research, and others.
Table of Contents
| Operations Management | |
| Introduction to Operations Management | |
| Operational Decision-Making Tools: Decision Analysis | |
| Quality Management | |
| Statistical Process Control | |
| Operational Decision-Making Tools: Acceptance Sampling | |
| Product Design | |
| Service Design | |
| Processes and Technology | |
| Capacity and Facilities | |
| Operational Decision-Making Tools: Facility Location Models | |
| Human Resources | |
| Operational Decision-Making Tools: Work Measurement | |
| Project Management | |
| Supply Chain Management | |
| Supply Chain Management Strategy and Design | |
| Global Supply Chain Procurement and Distribution | |
| Operational Decision-Making Tools: Transportation and Transshipment Models | |
| Forecasting | |
| Inventory Management | |
| Operational Decision-Making Tools: Simulation | |
| Sales and Operations Planning | |
| Operational Decision-Making Tools: Linear Programming | |
| Resource Planning | |
| Lean Systems | |
| Scheduling | |
| Appendix A-Normal Curve Areas | |
| Solution to Selected Odd-Numbered Problems | |
| Index | |
| Table of Contents provided by Publisher. All Rights Reserved. |
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