
Organizational Development: A Practitioner's Guide for OD and HR
by Cheung-judge, Mee-yan; Holbeche, Linda-
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Summary
Author Biography
Table of Contents
List of figures | p. xi |
Foreword | p. xiii |
Acknowledgements | p. xvi |
Introduction | p. 1 |
An OD practitioner's guide to OD | p. 7 |
What is OD? A brief history | p. 9 |
The goals, characteristics and definition of Organization Development | p. 9 |
A brief history of OD | p. 12 |
Critical founders who shaped the OD field | p. 14 |
How the field got its name | p. 16 |
Values that have informed OD practice | p. 19 |
The role of the OD practitioner | p. 21 |
Summary | p. 23 |
A theory overview | p. 25 |
What are our practice building blocks? | p. 25 |
The relationships between theory and research | p. 26 |
Five core theoretical bases that shape OD practices | p. 28 |
Methodological/practical implications of the theoretical perspectives | p. 41 |
Summary | p. 46 |
The OD cycle and the entry and contracting phase | p. 47 |
Overview of the OD consultancy cycle - six key components | p. 48 |
Phase one: Entry - initial contact | p. 51 |
Phase two: Contracting | p. 57 |
Summary | p. 62 |
The diagnostic phase | p. 63 |
What is diagnosis in OD? What are the wider aims for the diagnostic process? | p. 64 |
Summary of the tasks and skills required by the diagnostic process | p. 66 |
A political consideration in managing the diagnostic phase | p. 67 |
An outline of the different kinds of data you may need | p. 70 |
Data collection methods and how to ensure that the data collection process achieves your aims | p. 73 |
Data analysis - how to join different data together | p. 75 |
Data feedback and action planning | p. 77 |
Summary | p. 80 |
The intervention phase | p. 81 |
Definition of intervention and the key criteria of OD intervention | p. 82 |
Summary of the tasks and skills required in intervention | p. 83 |
Cross-dimensional design of intervention - review of the three 'cubes of intervention' frameworks | p. 83 |
Levels and types of interventions | p. 89 |
Summary of cross-dimensional checklist based on concepts from the three cubes, levels and types of intervention | p. 93 |
Building an intervention strategy - construction of criteria for effective intervention design | p. 96 |
Summary | p. 104 |
The evaluation phase | p. 106 |
What is evaluation and what are metrics? | p. 107 |
Summary of the tasks and skills required for evaluation | p. 107 |
OD perspectives on evaluation - evaluation in the OD cycle of work | p. 109 |
How to build the culture of evaluation as an integrated part of our OD work | p. 110 |
What does one measure and how? | p. 116 |
The practicalities of estimating return on investment | p. 124 |
Postscript: The value an internal OD department can offer an organization | p. 129 |
Summary | p. 134 |
The Organization Development practitioner | p. 136 |
The roles and tasks of OD practitioners | p. 136 |
The concept of 'self as instrument' | p. 138 |
The competence profile of the OD practitioner | p. 143 |
The development journey that OD practitioners should engage in | p. 147 |
The practice trademarks of OD | p. 151 |
Summary | p. 159 |
Power and politics and Organization Development | p. 160 |
What do we mean by power and politics? Why are they relevant for OD practitioners? | p. 162 |
Two faces of power - the work of McClelland | p. 164 |
How power dynamics work within the organization - four theorists | p. 165 |
The application of the use of power in three key OD activities | p. 170 |
Using personal power more effectively to achieve greater impact | p. 175 |
Summary | p. 180 |
The future of OD | p. 182 |
A review of literature on OD's future | p. 183 |
A proactive strategy to build a future for OD | p. 188 |
Final questions for you, as you form part of OD's future | p. 193 |
HR in relation to OD: Practice examples | p. 195 |
HR in relation to OD | p. 197 |
Why is it important that HR 'gets' OD? | p. 198 |
HR's own change journey | p. 201 |
The expanding HR agenda | p. 204 |
Which of these activities require an OD frame? | p. 207 |
How can HR and OD work together? | p. 208 |
Conclusion | p. 210 |
Organizational design | p. 212 |
What is organizational design? | p. 213 |
Challenges for the business | p. 214 |
The changing field of ODS | p. 216 |
The Star Model | p. 217 |
An HR/OD approach t0 designing organizations | p. 224 |
Culture change | p. 234 |
Defining culture | p. 235 |
Challenges of culture for the business and HR | p. 237 |
About culture change | p. 238 |
HR's role in developing cultures | p. 243 |
HR's role in integrating cultures | p. 246 |
HR's role in changing cultures | p. 252 |
Conclusion and culture change checklist | p. 255 |
Managing transformational change | p. 258 |
A turbulent backdrop | p. 258 |
Defining transformational change | p. 259 |
What we know about profound change | p. 260 |
The people aspects of change | p. 265 |
What is required of HR in managing change? | p. 266 |
HR leading from the front | p. 273 |
Conclusion: HR's role in building change capability | p. 280 |
Developing effective leadership | p. 281 |
Defining leadership | p. 282 |
Challenges facing leaders | p. 283 |
Challenges facing HR/OD | p. 283 |
Growing tomorrow's leaders | p. 284 |
Leadership implications of the new terrain | p. 286 |
Conclusion: crafting a leadership development strategy | p. 300 |
Postscript | p. 303 |
People and organization | p. 303 |
Create great places to work | p. 304 |
Consciously develop a change-able culture | p. 304 |
Encourage learning and experimentation | p. 305 |
Stimulate people to perform brilliantly | p. 305 |
Manage change | p. 305 |
Build healthy and ethical organizations | p. 306 |
Build effective leadership | p. 306 |
Act now for a better future | p. 307 |
Be the change you want to see | p. 307 |
References | p. 308 |
Index | p. 318 |
Table of Contents provided by Ingram. All Rights Reserved. |
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