The Practice of Mediation A Video-Integrated Text [Connected eBook]

Buy a new version of this textbook and receive access to the Connected eBook on Casebook Connect, including lifetime access to the online ebook with highlight, annotation, and search capabilities. Access also includes an outline tool and other helpful resources. Connected eBooks provide what you need most to be successful in your law school classes.

• A new chapter on mediating by video conference presenting the best available research comparing remote and in-person processes
• A new chapter on the growth of pre-mediation conferencing with nearly one hour of new video content depicting Zoom conferences in an employment discrimination matter
• New text on the potential impact of virtual mediation on mediator ethics, mediation representation, and the mediation process as a whole

Professors and students will benefit from: 

• Practice-based and research-based analysis of negotiations and why they fail
• Contextualized model of the role and effective skills of the mediator, applicable across the entire range of disputes but focusing on those prevalent in clinical and simulation settings
• Exploration of fundamental norms of the process and, through real case problems, the ethics of mediating
• Video and case-based introduction to the role and skills of representing a client in mediation
• End-of-chapter problems to aid assessment of student learning
• Transcripts of video clips for close post-viewing analysis
• The richness of classroom discussion made possible by the shared experience of having viewed video clips that illustrate important skills and which can trigger constructive exchanges and criticism

Summary of Contents

Contents
Preface to the Fourth Edition
Preface to the First Edition 
Acknowledgments 

CHAPTER  1
“So You Want to Study Mediation?” An Introduction to the Processes of Mediation and the Skills of
Effective Mediators

CHAPTER  2
Negotiations, and Why They Fail 

CHAPTER  3
The Role of the Mediator: Differing Approaches, Fundamental Norms

CHAPTER 4
Preparing to Mediate 

CHAPTER 5
Mediation as a Structured Process

CHAPTER 6
Opening the Process, Defining the Problem 

CHAPTER 7
Expanding Information 

CHAPTER 8
Identifying and Framing Negotiating Issues, Organizing an Agenda 

CHAPTER 9
Generating Movement Through Problem- Solving and Persuasion

CHAPTER 10
Conducting the Bargaining, Dealing with Impasse 

CHAPTER 11
Concluding the Mediation 

CHAPTER 12
Preparing for and Conducting Remote Mediations

CHAPTER 13
A Return to the Topic of Planning: Pre- Mediation Conferencing 

CHAPTER 14
The Ethics of Mediating 

CHAPTER 15
Representing Clients in Mediation

Appendix A  Video Clip Transcripts for Analysis 
Appendix B Model Standards of Conduct for Mediators (September 2005) 
Appendix C Model Standards of Practice for Family and Divorce Mediation (2001) 
Appendix D Uniform Mediation Act (Excerpts) 
Appendix E Selected Excerpts, Delaware Lawyers’ Rules of Professional Conduct
(as amended through July 2024) 
Appendix F Tolman Screening Model (Modified)
Appendix G Sample Agreements to Mediate
Video Clip Index 
Index