Foreword |
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xv | |
Preface |
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xvii | |
Copyright and Trademark Acknowledgments |
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xxi | |
Introduction |
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xxiii | |
Part I Business Engineering |
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1 | (58) |
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Business Engineering and Enterprise Optimization |
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3 | (16) |
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Significance of Business Engineering |
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4 | (1) |
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Principles of Business Engineering |
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5 | (1) |
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Elements of Business Engineering |
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6 | (1) |
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Requirements For Successful Implementation of Business Engineering |
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7 | (1) |
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8 | (1) |
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Effects of Integration of Information Technology |
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9 | (1) |
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Evolution of Information Technology |
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10 | (1) |
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11 | (2) |
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Benefits of Client/Server Technology |
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13 | (1) |
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SAP™ and Client/Server Technology |
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14 | (2) |
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Beyond Business Engineering |
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16 | (2) |
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16 | (1) |
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17 | (1) |
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17 | (1) |
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18 | (1) |
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19 | (26) |
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Pros and Cons of Business Blueprints |
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20 | (2) |
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General Design of the R/3™ Blueprint |
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22 | (1) |
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Focus of the R/3™ Blueprint |
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23 | (1) |
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Event-Driven Process Chain Methodology |
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24 | (2) |
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Describing Complex Business Processes |
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26 | (6) |
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28 | (2) |
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Recruiting a New Employee |
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30 | (1) |
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30 | (2) |
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EPC Methodology and Viewpoints in the R/3™ Reference Model |
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32 | (11) |
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Reference Model Viewpoints---Car Dealership |
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34 | (2) |
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The Component Model---What Happens? |
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36 | (1) |
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The Organizational Model---Who Does What? |
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37 | (1) |
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The Data Model---What Is Needed? |
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38 | (3) |
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The Interaction Model---How Do Company Models Interact? |
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41 | (2) |
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43 | (2) |
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45 | (14) |
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Standard Software Implementation Issues |
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47 | (1) |
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Mapping with the Business Blueprint |
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48 | (2) |
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50 | (1) |
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Extending the Business-Process Design |
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51 | (6) |
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57 | (2) |
Part 2 Process Design |
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59 | (206) |
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61 | (10) |
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The Value Chain Principle |
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62 | (2) |
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64 | (1) |
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Overview of Part 2: Value Chain Thinking |
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65 | (6) |
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71 | (28) |
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Standard Order Handling Scenario |
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72 | (14) |
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Mailing Campaign Processing |
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76 | (1) |
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Sales Activity Processing |
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77 | (1) |
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78 | (1) |
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Customer Quotation Processing |
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79 | (1) |
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Standard Order Processing |
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80 | (3) |
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83 | (2) |
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Goods Issue Processing for Stock Material |
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85 | (1) |
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85 | (1) |
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Contract Handling and Scheduling Agreements |
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86 | (2) |
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Third-Party Order Handling |
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88 | (1) |
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Customer Consignment Stock Handling |
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89 | (1) |
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90 | (1) |
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91 | (1) |
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Make-to-Order Sales Order Handling |
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92 | (1) |
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Assembly-to-Order Sales Order Handling |
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93 | (1) |
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Empties and Returnable Packaging Handling |
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93 | (1) |
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94 | (1) |
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95 | (2) |
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R/3 Sales Logistics Summary |
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97 | (2) |
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99 | (22) |
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101 | (9) |
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Processing of Sales and Operation Planning |
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103 | (2) |
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105 | (2) |
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Material Requirements Planning (Single-Item MPS) |
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107 | (2) |
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Creation, Release, and Execution of Production Order |
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109 | (1) |
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110 | (1) |
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111 | (1) |
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112 | (1) |
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Project-Related ``Engineer to Order'' |
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113 | (2) |
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Quality Management for Goods Receipt from Production |
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115 | (3) |
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R/3 Production Logistics Summary |
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118 | (3) |
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121 | (22) |
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Procurement of Stock Material |
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122 | (8) |
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Material Requirement Planning |
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126 | (1) |
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Requisition Processing to Stock Material |
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126 | (1) |
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Processing of RFQ Issued to Vendor |
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127 | (1) |
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Vendor Quotation Processing |
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127 | (2) |
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Purchase Order Processing for Stock Material |
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129 | (1) |
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130 | (1) |
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Procurement of Consumable Materials |
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130 | (2) |
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Procurement of Consignment Materials |
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132 | (2) |
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Procurement of Subcontract Work |
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134 | (2) |
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Stock Transfer Processing |
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136 | (1) |
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External Services Management |
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137 | (1) |
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R/3™ Procurement Logistics Summary |
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138 | (5) |
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143 | (24) |
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145 | (7) |
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Vendor Master Record Processing |
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146 | (3) |
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Vendor Invoice Processing |
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149 | (1) |
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149 | (1) |
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150 | (1) |
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151 | (1) |
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152 | (2) |
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154 | (1) |
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Creditor Subsidiary/Head-Office Processing |
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155 | (1) |
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General Ledger Processing |
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156 | (1) |
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Special-Purpose Ledger Handling |
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157 | (1) |
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158 | (3) |
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R/3™ External Accounting Overview |
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161 | (6) |
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Organization and Human Resource Management |
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167 | (24) |
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169 | (8) |
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171 | (1) |
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Tracking the Search Process |
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172 | (1) |
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172 | (2) |
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Employee Application Processing |
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174 | (1) |
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Confirming the Application Receipt |
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174 | (1) |
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Preliminary Personnel Choice |
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174 | (1) |
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175 | (1) |
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Employment Agreement Offer Processing |
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175 | (1) |
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175 | (1) |
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Preparation for Employing the Applicant |
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175 | (1) |
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176 | (1) |
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Applicant Pool Administration |
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176 | (1) |
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Putting an Application on Hold |
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177 | (1) |
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177 | (1) |
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177 | (1) |
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178 | (1) |
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179 | (1) |
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International Payroll Processing |
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180 | (2) |
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182 | (1) |
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183 | (1) |
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Personnel Planning and Management |
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184 | (3) |
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R/3 Procurement Logistics Overview |
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187 | (4) |
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Business Planning and Controlling |
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191 | (18) |
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193 | (5) |
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Production Order Preliminary Costing |
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196 | (1) |
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Production Order Simultaneous Costing |
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197 | (1) |
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Period-End Closing and Final Costing |
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198 | (1) |
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198 | (2) |
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200 | (4) |
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204 | (2) |
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R/3™ Business Planning and Controlling Summary |
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206 | (3) |
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209 | (22) |
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Planned Plant Maintenance |
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211 | (6) |
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Maintenance Plan Processing |
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213 | (1) |
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Maintenance Plan Scheduling |
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214 | (1) |
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Maintenance Call Processing |
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214 | (1) |
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Maintenance Order Creation and Processing |
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215 | (1) |
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Maintenance Order Release |
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215 | (1) |
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Maintenance Order Execution |
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215 | (1) |
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Maintenance Order Completion Confirmation |
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216 | (1) |
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Maintenance Order Settlement |
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216 | (1) |
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Damage-Related Maintenance Processing |
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217 | (1) |
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Project-Based Maintenance Processing |
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218 | (1) |
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219 | (2) |
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221 | (1) |
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222 | (2) |
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224 | (2) |
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R/3™ Capital Asset Management Summary |
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226 | (5) |
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231 | (18) |
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232 | (7) |
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Fixed-Term Deposit Processing (Money Market/Foreign Exchange/Derivatives Trading) |
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233 | (1) |
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234 | (1) |
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Fixed-Term Deposit Processing |
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234 | (1) |
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235 | (1) |
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236 | (1) |
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236 | (1) |
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236 | (2) |
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Posting Approval in Treasury |
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238 | (1) |
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238 | (1) |
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238 | (1) |
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239 | (1) |
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239 | (1) |
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Treasury Master Data Scenario |
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239 | (1) |
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240 | (1) |
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241 | (1) |
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Treasury Information System |
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241 | (1) |
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242 | (2) |
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244 | (1) |
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R/3™ Finance Management Summary |
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245 | (4) |
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249 | (16) |
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250 | (7) |
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Recording and Processing Service Notifications |
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253 | (2) |
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Opening and Processing Service Orders |
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255 | (1) |
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255 | (1) |
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Service Order Completion Confirmation |
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256 | (1) |
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Technical Results Recording |
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256 | (1) |
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Resource-Related Billing and Invoice Processing |
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257 | (1) |
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257 | (1) |
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Long-Term Service Agreements |
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257 | (2) |
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In-House Repair Processing |
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259 | (1) |
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Replacement Part Delivery Processing |
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259 | (1) |
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Notification Receipt and Processing |
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259 | (1) |
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260 | (1) |
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R/3™ Customer Service Summary |
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261 | (4) |
Part 3 Architecture, Framework, and Tools |
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265 | (98) |
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Architecture of the R/3™ System |
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267 | (24) |
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R/3™ and the Distributed Environment |
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269 | (2) |
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The Three-Tier Client/Server R/3™ Architecture |
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271 | (2) |
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Benefits of the R/3™ Three-Tier Client/Server |
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273 | (2) |
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Interprogram Communication |
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275 | (1) |
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Middleware Transaction Management |
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276 | (2) |
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Rationale for Distributed Business-Process Integration |
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278 | (4) |
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Capabilities of Application Distribution In R/3+TM |
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282 | (3) |
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Tools for Application Distribution |
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285 | (3) |
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Model-Based Application Distribution |
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286 | (1) |
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Distribution Reference Model |
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286 | (1) |
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Using The Business Blueprint for Application Integration |
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287 | (1) |
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288 | (3) |
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R/3™ Framework and Infrastructure |
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291 | (20) |
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Background of Business Integration |
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292 | (2) |
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294 | (3) |
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Configuration of Enterprise Applications |
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295 | (1) |
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Rationale for the Business Framework |
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296 | (1) |
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Repository as Integrating Factor |
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297 | (8) |
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299 | (1) |
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300 | (2) |
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302 | (1) |
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Object-Oriented Interfaces |
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303 | (1) |
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304 | (1) |
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Enterprise Application Development |
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305 | (5) |
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ABAP/4 Development Workbench |
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305 | (2) |
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Development Workbench Features |
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307 | (3) |
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310 | (1) |
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Business Engineering in R/3™ |
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311 | (30) |
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R/3™ Business Engineer Overview |
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312 | (2) |
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Business Engineer and Streamlined Implementations |
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314 | (1) |
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Modeling the Distributed Enterprise |
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315 | (6) |
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316 | (2) |
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318 | (2) |
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320 | (1) |
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Using the R/3™ Reference Model |
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321 | (8) |
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321 | (1) |
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Object-Oriented Data Model |
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322 | (2) |
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324 | (2) |
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326 | (3) |
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Guideline for Implementing R/3™ |
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329 | (1) |
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Project Management Procedure Model |
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330 | (1) |
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331 | (3) |
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332 | (1) |
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332 | (1) |
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R/3™ Services and Training |
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332 | (1) |
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333 | (1) |
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333 | (1) |
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333 | (1) |
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334 | (1) |
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Go Live and Support Continuous Change |
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334 | (1) |
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Workflow and Personnel Organization |
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334 | (2) |
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Open Repository Interface |
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336 | (3) |
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Business Engineer: Future Vision |
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339 | (2) |
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Next Generation Enterprise |
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341 | (22) |
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341 | (3) |
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Next Generation Application Components |
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344 | (2) |
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The Industry Reference Model, Process Configuration, and Vertical Markets |
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346 | (2) |
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Supply Chain Optimization, Planning, and Execution |
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348 | (2) |
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Enterprise Application Integration |
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350 | (4) |
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Business Object Integration Model |
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352 | (1) |
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Business Process Integration Models |
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353 | (1) |
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354 | (2) |
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Desktop ERP: Automating the Way People Work |
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356 | (6) |
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356 | (1) |
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357 | (1) |
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Autonomous Software Agents |
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358 | (4) |
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362 | (1) |
Index |
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363 | |