Secrets of Power Negotiating : Inside Secrets from a Master Negotiator

by
Edition: 2nd
Format: Hardcover
Pub. Date: 1999-03-01
Publisher(s): Career Pr Inc
  • Free Shipping Icon

    This Item Qualifies for Free Shipping!*

    *Excludes marketplace orders.

List Price: $26.24

Rent Book

Select for Price
There was a problem. Please try again later.

New Book

We're Sorry
Sold Out

Used Book

We're Sorry
Sold Out

eBook

We're Sorry
Not Available

How Marketplace Works:

  • This item is offered by an independent seller and not shipped from our warehouse
  • Item details like edition and cover design may differ from our description; see seller's comments before ordering.
  • Sellers much confirm and ship within two business days; otherwise, the order will be cancelled and refunded.
  • Marketplace purchases cannot be returned to eCampus.com. Contact the seller directly for inquiries; if no response within two days, contact customer service.
  • Additional shipping costs apply to Marketplace purchases. Review shipping costs at checkout.

Summary

Master negotiator Roger Dawson shows you how to make the most of all your negotiations in the second edition of Secrets of Power Negotiating. The Second Edition of Roger Dawson's Secrets of Power Negotiating has been completely updated to reflect the changing dynamics of business today. This comprehensive text, based on Dawson's best-selling audio cassette program, shows readers how to win negotiations and leave the other person feeling like he or she has actually won -- a key component of negotiations, Dawson advises. Secrets of Power Negotiating covers every aspect of the negotiating process with practical, proven advice: from beginning steps to critical final moves, how to recognize unethical tactics, key principles to the Power Negotiating strategy, why money is not as important as everyone thinks, negotiating pressure points, tips to negotiating with people from foreign lands, understanding the other party and gaining the upper hand, negotiating drives, and analyses of different negotiating styles.

Author Biography

Roger Dawson is one of the country's top experts on the art of negotiating. As a fulltime speaker for the last 17 years, he has trained executives, managers, and salespeople throughout the U.S., Canada, and Australia. He is one of only 28 professionals in the world to have been awarded both the CSP and CPAW by the National Speakers Association, their two highest awards.

Table of Contents

Introduction What is Power Negotiating? 9(2)
Section One Playing the Power Negotiating Game 11(133)
Beginning Negotiating Gambits: 13(34)
Chapter 1: Ask for More Than You Expect to Get
13(10)
Chapter 2: Never Say Yes to the First Offer
23(6)
Chapter 3: Flinch at Proposals
29(4)
Chapter 4: Avoid Confrontational Negotiation
33(4)
Chapter 5: The Reluctant Seller and the Reluctant Buyer
37(5)
Chapter 6: Use the Vise Technique
42(5)
Middle Negotiating Gambits: 47(33)
Chapter 7: Handling the Person Who Has No Authority to Decide
47(13)
Chapter 8: The Declining Value of Services
60(3)
Chapter 9: Never Offer to Split the Difference
63(3)
Chapter 10: Handling Impasses
66(4)
Chapter 11: Handling Stalemates
70(3)
Chapter 12: Handling Deadlocks
73(3)
Chapter 13: Always Ask for a Trade-off
76(4)
Ending Negotiating Gambits: 80(25)
Chapter 14: Good Guy/Bad Guy
80(6)
Chapter 15: Nibbling
86(8)
Chapter 16: How to Taper Concessions
94(4)
Chapter 17: The Withdrawing an Offer Gambit
98(4)
Chapter 18: Positioning for Easy Acceptance
102(3)
Unethical Negotiating Gambits 105(19)
Chapter 19: The Decoy
106(4)
Chapter 20: The Red Herring
110(3)
Chapter 21: Cherry Picking
113(3)
Chapter 22: The Deliberate Mistake
116(2)
Chapter 23: The Default
118(1)
Chapter 24: Escalation
119(3)
Chapter 25: Planted Information
122(2)
Negotiating Principles 124(20)
Chapter 26: Get the Other Side to Commit First
125(3)
Chapter 27: Acting Dumb is Smart
128(2)
Chapter 28: Don't Let the Other Side Write the Contract
130(4)
Chapter 29: Read the Contract Every Time
134(2)
Chapter 30: Funny Money
136(2)
Chapter 31: People Believe What They See in Writing
138(2)
Chapter 32: Concentrate on the Issues
140(3)
Chapter 33: Always Congratulate the Other Side
143(1)
Section Two Resolving Tough Negotiating Problems 144(26)
Chapter 34: The Art of Mediation
145(10)
Chapter 35: The Art of Arbitration
155(6)
Chapter 36: The Art of Conflict Resolution
161(9)
Section Three Negotiating Pressure Points 170(40)
Chapter 37: Time Pressure
171(8)
Chapter 38: Information Power
179(14)
Chapter 39: Being Prepared to Walk Away
193(5)
Chapter 40: Take It or Leave It
198(3)
Chapter 41: The Fait Accompli
201(2)
Chapter 42: The Hot Potato
203(4)
Chapter 43: Ultimatums
207(3)
Section Four Negotiating With Non-Americans 210(32)
Chapter 44: How Americans Negotiate
211(5)
Chapter 45: How to Do Business With Americans: A Guide for Non-Americans
216(10)
Chapter 46: Negotiating Characteristics of Americans
226(4)
Chapter 47: Negotiating Characteristics of Non-Americans
230(12)
Section Five Understanding the Players 242(10)
Chapter 48: The Personal Characteristics of a Power Negotiator
243(4)
Chapter 49: The Attitudes of a Power Negotiator
247(2)
Chapter 50: The Beliefs of a Power Negotiator
249(3)
Section Six Developing Power Over the Other Side 252(41)
Chapter 51: Legitimate Power
254(7)
Chapter 52: Reward Power
261(3)
Chapter 53: Coercive Power
264(5)
Chapter 54: Reverent Power
269(6)
Chapter 55: Charismatic Power
275(2)
Chapter 56: Expertise Power
277(2)
Chapter 57: Situation Power
279(2)
Chapter 58: Information Power
281(2)
Chapter 59: Combinations of Power
283(4)
Chapter 60: The Power of Crazy
287(2)
Chapter 61: Other Forms of Power
289(4)
Section Seven Negotiating Drives 293(13)
Chapter 62: The Competitive Drive
294(1)
Chapter 63: The Solutional Drive
295(2)
Chapter 64: The Personal Drive
297(1)
Chapter 65: The Organizational Drive
298(2)
Chapter 66: The Attitudinal Drive
300(1)
Chapter 67: Win-win Power Negotiating
301(5)
Postscript 306(1)
About the Author 307(2)
Also by Roger Dawson 309(1)
Speeches and Seminars 310(5)
Index 315

An electronic version of this book is available through VitalSource.

This book is viewable on PC, Mac, iPhone, iPad, iPod Touch, and most smartphones.

By purchasing, you will be able to view this book online, as well as download it, for the chosen number of days.

Digital License

You are licensing a digital product for a set duration. Durations are set forth in the product description, with "Lifetime" typically meaning five (5) years of online access and permanent download to a supported device. All licenses are non-transferable.

More details can be found here.

A downloadable version of this book is available through the eCampus Reader or compatible Adobe readers.

Applications are available on iOS, Android, PC, Mac, and Windows Mobile platforms.

Please view the compatibility matrix prior to purchase.