Sensory Marketing: Research on the Sensuality of Products

by ;
Edition: 1st
Format: Hardcover
Pub. Date: 2009-12-16
Publisher(s): Routledge
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Summary

What is sensory marketing and why is it interesting and also important? Krishna defines it as marketing that engages the consumers' senses and affects their behaviors. In this edited book, the authors discuss how sensory aspects of products, i.e. the touch , taste, smell, sound, and look of the products, affect our emotions, memories, perceptions, preferences choices, and consumption of these products. We see how creating new sensations or merely emphasizing or brining attention to existing sensations can increase a product's or service's appeal. The book provides an overview of sensory marketing research that has taken place thus far. It should facilitate sensory marketing by practitioners and also can be used for research or in academic classrooms.

Author Biography

Dr. Aradhna Krishna is the Dwight F. Benton Professor of Marketing at the Ross School of Business, University of Michigan and a pioneer of the field of sensory marketing. She has conducted research on how consumer perceptions and responses change as a function of the type of pricing, promotion, packaging and branding efforts undertaken by managers. Her research has examined many forms of sensory perception - visual, haptic, olfactory, taste and combinations. She teaches executive, MBA and undergraduate courses on sensory marketing at the University of Michigan. She also organized the first conference on sonsory marketing in 2008 bringing together leading psychologists, neurologists, marketing academics and practitioners. Her work has been cited on NPR, and it The New York Times, The Wall Street Journal, and other publications.

Table of Contents

Preface and Acknowledgmentsp. xi
About the Editorp. xv
Contributorsp. xvii
An Introduction to Sensory Marketingp. 1
Haptics
Does Touch Matter? Insights From Haptic Research in Marketingp. 17
Touch: A Gentle Tutorial With Implications for Marketingp. 33
Understanding the Role of Incidental Touch in Consumer Behaviorp. 49
Informational and Affective Influences of Haptics on Product Evaluation: Is What I Say How I Feel?p. 63
Olfaction
Scent Marketing: An Overviewp. 75
The Emotional, Cognitive, and Biological Basics of Olfaction: Implications and Considerations for Scent Marketingp. 87
Do Scents Evoke the Same Feelings Across Cultures?: Exploring the Role of Emotionsp. 109
The Impact of Scent and Music on Consumer Perceptions of Time Durationp. 123
Audition
The Sounds of the Marketplace: The Role of Audition in Marketingp. 137
Auxiliary Auditory Ambitions: Assessing Ancillary and Ambient Soundsp. 157
Understanding the Role of Spokesperson Voice in Broadcast Advertisingp. 169
Hear Is the Thing: Auditory Processing of Novel Nonword Brand Namesp. 183
Vision
Visual Perception: An Overviewp. 201
Differences and Similarities in Hue Preferences Between Chinese and Caucasiansp. 219
Does Everything Look Worse in Black and white? The Role of Monochrome Images in Consumer Behaviorp. 241
Effects on Visual Weight Perceptions of Product Image Locations on Packagingp. 259
Taste
The Gist of Gustation: An Exploration of Taste, Food, and Consumptionp. 281
Psychology and Sensory Marketing, With a Focus on Foodp. 303
Estimating Food Quantity: Biases and Remediesp. 323
Do Size Labels Have a Common Meaning Among Consumers?p. 343
The Future
A Sense of Things to Come: Future Research Directions in Sensory Marketingp. 361
Author Indexp. 377
Subject Indexp. 387
Table of Contents provided by Ingram. All Rights Reserved.

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