Students Resolving Conflict: Peer Mediation In Schools,9781596470521

Students Resolving Conflict: Peer Mediation In Schools

by
ISBN13: 9781596470521
ISBN10: 1596470526
Format: Paperback
Pub. Date: 2005-05-30
Publisher(s): Social Studies School Service
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Summary

Here is a thorough, step-by-step guide to designing, implementing, and operating a peer mediateion program at school.

Table of Contents

Introduction
Students and Conflict
3(2)
Conflict at School
5(2)
Adolescent Psychology and Peer Pressure
7(1)
The Increase in Student Conflict as a Symptom of a Larger Disease
8(4)
PART I THE FUNDAMENTALS OF CONFLICT, CONFLICT RESOLUTION, AND PEER MEDIATION
Conflict and Conflict Resolution
Understanding Conflict
12(1)
Six Parameters of Interpersonal Conflict
13(7)
History
14(1)
Escalation/Intensity
15(1)
Psychological Need
16(2)
Triggers of Conflict
18(1)
Perception
19(1)
The Role of Non-Parties
20(1)
Approaching Conflict Resolution
20(7)
The Limits of Competition
21(2)
Collaborative Conflict Resolution
23(4)
Conflict Resolution Processes: Negotiation, Mediation, Arbitration
27(2)
Mediation and Arbitration: A Comparison
29(5)
The Differences Between Mediation and Arbitration
29(1)
Mediation's Advantages
30(1)
Agreement and Reconciliation
31(3)
Conflict Resolution at School
The Traditional Approach to Managing Student Conflict
34(1)
Shortcomings of the Traditional Approach
35(2)
School Discipline vs. Conflict Resolution
37(1)
Integrating Collaborative Conflict Resolution into Schools
38(4)
Peer Mediation
A Brief History of School-Based Peer Mediation
42(2)
The Strengths of Students as Mediators
44(1)
The Peer Mediation Program
45(1)
The Peer Mediation Process
46(1)
The Benefits of Peer Mediation
47(7)
PART II IMPLEMENTING A PEER MEDIATION PROGRAM
Securing Initial Support
School Change
54(1)
Six Principles of School Change
55(2)
Presenting Peer Mediation
57(5)
Addressing Ten Common Concerns About Peer Mediation
58(4)
Finding Your Audience
62(6)
Administrators
62(2)
Administrators in Charge of Discipline
64(1)
Teachers
65(1)
Counselors and Social Workers
66(1)
Parents
67(1)
Students
68(1)
Tools for Needs Assessment and Support Building
68(2)
Questionnaires and Surveys
68(1)
Meetings and Presentations
69(1)
Workshops and Training
69(1)
Deciding Whether to Move Forward
70(1)
Peer Mediation Implementation Readiness Survey, Part A
71(3)
Program Design and Planning
The Program Coordinator
74(5)
The Coordinator's Responsibilities
75(1)
The Qualities of an Effective Coordinator
76(1)
How Much Time Does a Coordinator Need?
76(1)
Who Will Coordinate?
77(1)
Co-coordinators
78(1)
Selecting the Coordinator
78(1)
Advisory Councils
79(1)
Determining the Size and Scope of Your Program
80(2)
Funding
82(4)
How Much Money Is Needed?
82(1)
Where Is the Money?
83(1)
Strategies for Raising Money
84(1)
Community Partnerships
85(1)
Program Evaluation
86(4)
Why Evaluations Are Important
86(1)
Measuring Your Program's Objectives
87(1)
The Challenge of Evaluation
88(1)
Evaluation Methods
89(1)
Funding Evaluation Efforts
90(1)
Peer Mediation and School Discipline
90(5)
Which Issues Are ``Mediatable''?
91(1)
When Peer Mediation and School Discipline Overlap
92(3)
Do I Have to Go? Voluntariness and Peer Mediation
95(1)
Confidentiality
96(3)
When and Where to Mediate
99(3)
Peer Mediation Implementation Readiness Survey, Part B
102(3)
Training and Outreach
Approaching Training
105(2)
Sources of Training
107(1)
Evaluating Training Sources
108(4)
The Mediation Model
108(1)
The Quality of the Training Program
109(3)
Criteria for Selecting Trainees
112(5)
Noah's Rules
114(1)
Group Size
114(1)
Including ``At-Risk'' Students in Your Training
115(1)
Including School Staff in Your Training
116(1)
The Process of Selecting Trainees
117(3)
Scheduling Training
120(2)
The Time of Year
120(1)
The Time of Day
120(1)
The Length and Configuration of Sessions
121(1)
Where to Train
122(1)
During the Training
122(1)
Outreach and Promotion
123(5)
Peer Mediation Implementation Readiness Survey, Part C
128(1)
Mediating Cases
Receiving Referrals for Mediation
129(1)
Intake Interviews
130(5)
Goals of the Intake Interview
130(1)
Setting Up the Interview
131(1)
Conducting the Interview
131(1)
Strategies for Convincing Students to Try Mediation
132(1)
Determining Who Is a Party to a Conflict
133(1)
Deciding Whether a Conflict Is Appropriate for Mediation
134(1)
Scheduling the Mediation Session
135(1)
Assigning Mediators to a Case
136(4)
The Mediator Master Schedule
136(1)
Basic Criteria for Assigning Mediators
137(1)
Methods of Assigning Mediators
137(2)
Using Adult Mediators
139(1)
Supervising Mediation Sessions
140(3)
At the Start of the Session
140(1)
During the Session
141(1)
At the Conclusion of the Session
142(1)
Case Follow-Up
143(1)
Record Keeping
144(2)
Mediator Meetings and Program Maintenance
Case Analysis and Discussion
146(1)
Advanced Training
147(1)
Building Group Cohesion and Morale
148(1)
Special Projects
148(1)
Internal Program Discipline
149(1)
Mediator Meetings: When and Where?
149(1)
Facilitating Mediator Meetings
150(5)
PART III TOOLS
Peer Mediation Session Transcripts
Transcript 1: The Basketball Throw
155(10)
Transcript 2: The Hollywood Club
165(6)
Twelve Conflict Resolution Lessons
Introduction
171(1)
Creating a Format for the Lessons
171(2)
Lesson 1 Creating a Group Contract
173(2)
Lesson 2 Conflict Is Normal
175(3)
Lesson 3 Conflict Can Be Positive
178(2)
Lesson 4 Everyone Can Win
180(2)
Lesson 5 Positions, Interests, and Underlying Needs
182(6)
Lesson 6 Styles of Conflict Resolution
188(6)
Lesson 7 The Pros and Cons of Fighting
194(2)
Lesson 8 Conflict Escalation
196(3)
Lesson 9 I Messages: Speaking to Promote Collaboration
199(5)
Lesson 10 Active Listening I: Listening to Promote Collaboration
204(2)
Lesson 11 Active Listening II: Listening for Feelings
206(3)
Lesson 12 The Six Basic Steps of Conflict Resolution
209(9)
Program Forms
Implementation Timeline
218(2)
Needs Assessment Questionnaire for Teachers
220(2)
Peer Mediation Program Coordinator Job Description
222(1)
Student Nomination Form
223(1)
Peer Mediator Interview Guidelines
224(1)
Parent Permission Letter
225(1)
Teacher Permission to Mediate Form
226(1)
Peer Mediator Contract with Program
227(1)
Peer Mediator Oath
228(1)
Peer Mediation Referral Form
229(1)
Case Summary Form
230(2)
Peer Mediation Agreement Form
232(1)
Post-mediation Session Questionnaire
233(2)
Mediator Post-session Self-Evaluation
235(1)
Sample Codes of Discipline
236(2)
Appendices
Appendix A: Legal Considerations of Peer Mediation Programs
238(6)
Appendix B: Suggestions for Grant Writing
244(1)
Appendix C: Private Sessions
245(2)
Appendix D: Implementing Peer Mediation Programs in Many Schools Simultaneously
247(2)
Appendix E: Organizing Conferences for Student Mediators
249(4)
Bibliography 253(4)
Index 257

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