The Office: Procedures and Technology
by Oliverio, Mary EllenEdition: 4th
Format: Hardcover
Pub. Date: 2002-04-11
Publisher(s): Cengage Learning
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Summary
The Office: Procedures and Technology is a comprehensive, higher-level Office Procedures text for high school students that focuses on the necessary skills for office workers. Skills range from using e-mail and the Internet to the use of integrated applications and office suites. The text has three types of feature boxes in each chapter: Professional Growth and Resources, providing information on professional organizations such as ARMA; Workplace Connections, comments from fictional business employees related to material presented in the chapter; and Focus On?offering information on current topics that need special attention.
Table of Contents
| The Office In the Business World | |
| The Office in a Changing Business World | |
| Office Competencies | |
| Communicating Effectively | |
| Communicating in the Office | |
| Managing Information to Enhance Productivity | |
| Information, A Vital Business Resource | |
| Communicating in Written Form | |
| Communicating Via Presentation | |
| Processing and Understanding Financial Information | |
| Managing Time, Tasks, and Records | |
| Time and Work station Management | |
| Meetings and Travel | |
| Records Management Systems | |
| Managing Records | |
| Mail and Telecommunications Systems | |
| Processing Mail | |
| Telephone Systems and Procedures | |
| Telecommunications Systems | |
| Personal and Career Development | |
| Planning and Advancing Your Career | |
| Working with Others | |
| Table of Contents provided by Publisher. All Rights Reserved. |
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